The company is one of the largest Coca-Cola distributors in Latin America, with operations in Mexico, Ecuador, Peru, Argentina and the United States
Arca Continental, one of the largest Coca-Cola distributors in Latin America, was able to reduce the time dedicated to document management by 28% with a solution by SoftExpert, a provider of software and services for automating and improving business processes, regulatory compliance and corporate governance.
The company, with operations in Mexico, Ecuador, Peru, Argentina and the United States, needed to create a corporate structure where it could view the organization’s data in real time.
“We had a large manual workload due to the creation of approximately 195 items (review routes, groups and attributes) in each of our 51 plants, resulting in approximately 9,945 items to create structures for in the operational area. This led us to look for a solution that could automate all these services“, says Luisa Arzaga, Quality Analyst at Arca Continental.
According to Luisa, the choice to go with was mainly due to the system’s flexibility and agility to create a configuration from scratch, based on Arca’s needs. She notes that what sets the tool apart from others is its ability to generate data analysis in real time, resulting in less rework and more acceptance of the tool by the company’s culture
“We were able to reduce the time dedicated to Document Management processes by 28%. The solution is very intuitive and, in addition to facilitating the monitoring of activities, it allows for greater control over the company’s operations”, claims Luisa.
The Quality Analyst says that Arca Continental plans to expand the use of the solution in the near future with the implementation of the modules for physical file management, performance indicators, projects, training, events, activity control and forms.
Operating in the business management software market, SoftExpert emerged in 1995 in southern Brazil. Currently, the brand has over 500 employees, 2,000 customers, 600,000 users spread across 50 countries, 300 partners worldwide, including strategic alliances with companies such as AWS, Bakertilly, Deloitte, Kodak Alaris, and DocuSign, in addition to business units in 9 countries. This is because SoftExpert has solutions for companies ranging from business management and corporate quality to environmental, project and government management in just one contract for its customers, providing them with greater efficiency, agility, and cost-effectiveness. Its global presence shows that SoftExpert adapts its range of services according to the needs of companies, as well as their locations. The platform offers a set of multi-language modules that are integrated to automate processes and optimize different business areas of organizations.