Solutions pour l’excellence dans la gestion
et dans la conformité en entreprise

Nous avons trouvé dans SoftExpert une solution de BPM qui nous aide à optimiser la réalisation des tâches, en automatisant les routines, en réduisant la quantité de papier et d'e-mails. Nous avons réduit de manière significative la bureaucratie dans les processus administratifs. Le résultat est une économie de temps, de ressources et une augmentation de la productivité.

Le SE Suite a standardisé des documents, en diminuant le réusinage et la grande quantité de documents imprimés. Les informations restent disponibles dans un unique système, d'un contrôle facile, répondant aux exigences de la certification ISO.

We have achieved improved dependability as well as standardization in our processes to assure measurement consistency and the required monitoring to verify conformity in our products. This adds enhanced safety and quality to our customers.

Le SE Suite est un outil très important pour nos affaires. Il automatise plusieurs besoins de gestion: contrôle de documents, action correctrice/préventive, réglage, gestion stratégique et indicateurs de performance. Cela a mené l'outil à être adopté par toutes les usines du groupe CSN.

The SoftExpert solution for calibration management guarantees the correct and orderly management of instruments and calibrations, offers a mechanism for notifying users of pending items and the deadlines for completing required activities, ensures structured data management, allows for the definition of specific responsibilities per user and guarantees the secure and efficient completion of the MSA studies.

SE Suite has been important in the Product Development Process. Market-related aspects (such as brand strategy, market opportunity, definition of consumer and price positioning) and techniques (such as formulation, packaging, production capacity and availability of raw materials) are registered and assessed using SE Suite. Later, they are discussed in detail by the Critical Analysis Group (GAC).

Initially, the solution was implemented in the Operations, Drilling and Works divisions, but, with the benefits provided, we decided that the entire organization should adhere to the system.

DeKalb Metal Finishing was able to conquer the process approach, as required in ISO/TS 16949, through the use of SoftExpert's BPM Solution. Not only did this solution allow us to easily map our processes, but it was essential in allowing us to understand how our business was working, and where the inefficiencies were. This solution has allowed us to reduce costs for both our organization and for our customers, through the continual improvement derived from its use.

With SoftExpert Excellence Suite, we’re able to match increased regulatory expectations with our daily practice, while reducing the cost of compliance. I have great deal of faith in the reliability and quality of SoftExpert products.