“Before implementing the SoftExpert solution, the organizational criteria were inefficient. The SoftExpert tool has changed the way we work and has provided several benefits. We can efficiently and quickly organize and retrieve information, as well as comply with the requirements of the Quality Management System.”

Cláudia Brandão de Andrade

Coordinator of Documentation and Information

Engie Tractebel Engineering

"With SoftExpert, we found a BPM solution that helps us to optimize the execution of tasks, by automating routines, reducing physical documents and e-mails. We have significantly reduced the bureaucracy in the administrative processes. The results include time-saving, resource reduction and increased productivity."

Luis Faustino

IT Director for the plastics division

Simoldes Group

“With SoftExpert Excellence Suite, we reduced the repetition of work, the number of documents printed out, the consumption of paper and the use of interoffice mail, as well as the control of operations using external spreadsheets. The information is stored in a single system that is easily controlled and which meets ISO certification requirements.”

Solange Amaral

Quality and Continuous Improvement Specialist

Midea Carrier

"We have achieved improved dependability as well as standardization in our processes to assure measurement consistency and the required monitoring to verify conformity in our products. This adds enhanced safety and quality to our customers."

Claudimar Faria

SPC Technical Support

Mitsubishi Motors

“SoftExpert Excellence Suite is very important for our business. Various management requirements are currently being automated by the software: document control, corrective/preventive action, calibration, strategic management and performance indicators. Now, the tool is not only used by the Paraná plant, but by all the plants of the CSN group.”

Rafael Lara

Quality Assurance Expert

CSN - Companhia Siderúrgica Nacional

“SoftExpert Excellence Suite supports us throughout the records flow chain for processes such as Deviations, Change Control, Out of Specification (OOS) Investigations, Market Complaints and Quality Events, as well as in the monitoring of corrective and preventive actions. There were many benefits.”

Roberta da Silva Rodrigues

Quality Systems Coordinator

União Química

"SoftExpert Calibration guarantees the correct management of instruments and calibrations. It offers a mechanism for notifying users of pending items and the activities deadlines, ensures structured data management, allows for the definition of responsibilities per user and guarantees the secure and efficient completion of the MSA studies."

Stefano Toscano

Quality Manager

Marcegaglia - Italy

"SoftExpert Suite is important in our Product Development Process. Market-related aspects (such as brand strategy, market opportunity and price positioning) and technical (such as formulation, production capacity and availability of raw materials) are managed in the system and, later, they are discussed by the Critical Analysis Group (GAC)."

Cesar Eduardo Ribeiro

Coordinator of the Projects Office

BRF

"Initially, the solution was implemented in the Operations, Drilling and Works divisions, but, with the benefits provided, we decided that the entire organization should adhere to the system."

César Blanco

Chief of Security in the Mexico unit

Tecpetrol

"With SoftExpert BPM, DeKalb achieved the process approach required in ISO/TS 16949. The solution was essential to understand how our business was working, and where the inefficiencies were. Through the continual improvement, it supports us to reduce costs for our organization and for our customers."

Paul Fry

Manager

Dekalb Metal Finishing - USA