Software Solutions for Compliance
and Process Excellence

SoftExpert Excellence Suite has changed the way we work and has provided a number of benefits. We can efficiently and quickly organize and retrieve information, as well as comply with the requirements of the Quality Management System.

With SoftExpert, we found a BPM solution that helps us to optimize the execution of tasks, by automating routines, reducing physical documents and e-mails. We have significantly reduced the bureaucracy in the administrative processes. The results include time-saving, resource reduction and increased productivity.

SE Suite standardized documents, reducing the repetition of work and of the number of documents printed out. The information is stored in a single system that is easily controlled and which meets ISO certification requirements.

We have achieved improved dependability as well as standardization in our processes to assure measurement consistency and the required monitoring to verify conformity in our products. This adds enhanced safety and quality to our customers.

SE Suite is a very important tool for our business. Various management requirements are currently being automated by the software: Document control, corrective/preventive action, calibration, strategic management and performance indicators. Now, the tool is not only used by the Paraná plant, but by all the plants of the CSN group.

SoftExpert Calibration guarantees the correct management of instruments and calibrations. It offers a mechanism for notifying users of pending items and the activities deadlines, ensures structured data management, allows for the definition of responsibilities per user and guarantees the secure and efficient completion of the MSA studies.

SoftExpert Suite is important in our Product Development Process. Market-related aspects (such as brand strategy, market opportunity and price positioning) and technical (such as formulation, production capacity and availability of raw materials) are managed in the system and, later, they are discussed by the Critical Analysis Group (GAC).

Initially, the solution was implemented in the Operations, Drilling and Works divisions, but, with the benefits provided, we decided that the entire organization should adhere to the system.

With SoftExpert BPM, DeKalb achieved the process approach required in ISO/TS 16949. The solution was essential to understand how our business was working, and where the inefficiencies were. Through the continual improvement, it supports us to reduce costs for our organization and for our customers.

With SoftExpert Excellence Suite, we’re able to match increased regulatory expectations with our daily practice, while reducing the cost of compliance. I have great deal of faith in the reliability and quality of SoftExpert products.