Consumer GoodsBrazil
Customer
Drive customer loyalty, satisfaction, and success in your business. An ideal solution for companies that want to put the customer at the center of their operations and achieve exceptional results.
Trusted by leading companies
QMSConsumer GoodsBrazil
Discover how CIT – Companhia Industrial Têxtil enhanced its processes to boost customer satisfaction
PPMBrazil
Dealernet optimizes project and process management with SoftExpert PPM, gaining agility, control, and reliability in customer-related information and operations, while boosting personnel productivity
More efficiency for your routine
Customer Centralization
Register all customers and their important data in one centralized location, fostering long-lasting and meaningful relationships by offering more personalized and high-value experiences.
Customer Categorization
Increase accuracy in strategic decision-making based on customer segments, behavior insights, and preferences.
Increased customer satisfaction
Consistently meet customer expectations by resolving issues promptly and providing exceptional support across all touchpoints.
Compliance with standards
Comply with quality standards, such as ISO 9001, through tools that optimize company time, as well as streamline and centralize customer records and portfolios.
Organize customer records in a practical way with data centralization software
Data management
Manage customer data quickly and easily by gathering all information in one place, such as documents, contracts, certificates, and statements.
Efficient search
Optimize the search for registered customers using categories, keywords, or related attributes.
Process automation
Automate repetitive tasks and processes, such as sending follow-up emails and scheduling meetings, to increase team efficiency and productivity.
Customizable questionnaires
Create custom forms and send them to your customers using the integration with SoftExpert Survey.
Centralized information
Visualize FMEAs, audits, requirements, and APQP-PPAP activities associated with customers.
Integration
Integrate the tool with different communication channels to ensure consistent, omnichannel communication with customers.
Discover the solutions that SoftExpert Customer is part of
Secure, compliant, and ready to integrate with your ecosystem
Built to connect with your existing stack while keeping governance, traceability, and control at the center.
Glossary
Recognized Platform
An award-winning platform recognized by customers
Trusted by users and rated across leading software review platforms for value, usability, and support.
Global Thinking with Local Service
SoftExpert's global presence, with operations on every continent, drives its growth by delivering strong, personalized service tailored to each local market.
Contact us