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Hierarchical structure that organizes an organization's processes into levels (macroprocesses, processes, subprocesses), creating a view of how processes relate to each other.

Automated execution strategy for tasks in a closed cycle of modeling, execution, and measurement; it is the operational layer of what BPM defines.

International graphical standard maintained by the OMG for representing processes with standardized symbols. The current version is BPMN 2.0.

Software that allows modeling, executing, automating, monitoring, and optimizing business processes. It is the technological layer that enables BPM practice in organizations.

Integrated business management system. In BPM, it is integrated into the BPMS so that automated processes can read and write data in modules such as finance, inventory, and HR.

Ability of a process or BPMS platform to grow in volume without loss of performance. Scalable processes are standardized and replicable.

Ability of the BPMS to connect to corporate systems via APIs or Web Services, allowing automated processes to consume and generate data across different platforms.

Paradigm that allows building and modifying processes with little or no code. Modern BPMS platforms adopt this approach to accelerate implementation by business users.

Centralized coordination of services, systems, and participants to execute an end-to-end process. Assumes a central controller—usually the BPMS.