Technology

Technique that classifies each process step into: adds value to the customer, adds value to the business, or is waste. Serves as the basis for optimization initiatives.

Hierarchical structure that organizes an organization's processes into levels (macroprocesses, processes, subprocesses), creating a view of how processes relate to each other.

Automated execution strategy for tasks in a closed cycle of modeling, execution, and measurement; it is the operational layer of what BPM defines.

Representation of the process in its current state, before any improvement intervention. Contrasts with the To-Be model, which describes the desired future state.

Continuous and strategic approach to define, execute, monitor, and optimize an organization's processes end-to-end, combining people, technology, and methods.

International graphical standard maintained by the OMG for representing processes with standardized symbols. The current version is BPMN 2.0.

Software that allows modeling, executing, automating, monitoring, and optimizing business processes. It is the technological layer that enables BPM practice in organizations.

Business Process Management Common Body of Knowledge. Guide published by the ABPMP that consolidates the essential body of knowledge for the professional practice of BPM.

Statement that defines or constrains an aspect of the process, such as approval conditions or deadlines. Guides automated decisions within the execution flow.

Certification issued by the ABPMP that validates competencies in process management. It is the main certification in the BPM area recognized in the global market.

Phases that make up continuous process management: planning, analysis, modeling, implementation, monitoring, and refinement. Represents the iterative nature of the discipline.

Interactive visual panel with real-time process performance indicators. Allows managers to track instances, identify bottlenecks, and make data-driven decisions.

Ability of a process or BPMS platform to grow in volume without loss of performance. Scalable processes are standardized and replicable.

An occurrence that affects the flow of a process. Can be start, intermediate, or end events, represented by circles in BPMN.

Set of sequential steps that define who does what, when, and in what order. It is the operational representation of a process modeled in BPM.

Individual execution of a process. Each instance has its own history, data, and status—created every time a process is started.

Ability of the BPMS to connect to corporate systems via APIs or Web Services, allowing automated processes to consume and generate data across different platforms.

Evolution of the BPMS that incorporates artificial intelligence, machine learning, and predictive analysis to make processes more adaptive and intelligent.

Creation of a formal representation of a process using standardized notation, such as BPMN. Visually describes activities, events, decisions, and participants.

Business Activity Monitoring. Real-time tracking of running process instances, with alerts issued when parameters go outside established limits.

Standardized set of symbols to represent processes graphically. BPMN is the most adopted standard in the market, ensuring common understanding among analysts, developers, and managers.

Element that represents information (documents or records) produced or consumed by activities. Makes data dependencies explicit within the process flow.

Centralized coordination of services, systems, and participants to execute an end-to-end process. Assumes a central controller—usually the BPMS.

Technique that uses system event logs to discover and monitor real processes. Allows identification of deviations between the modeled process and the one effectively executed.