SECTOR REPORT

Governance, Compliance,
and Digital Transformation

An exclusive study with original data, insights, and interviews with leaders from key regulated markets to support more strategic decisions.

  • Exclusive interviews
  • Original data
  • 10+ countries
  • Free

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EXECUTIVE SUMMARY

Digital transformation has accelerated.
Compliance has become much more complex

The global digital transformation market was estimated at US$ 1.07 billion in 2024 and is expected to reach US$ 4.62 billion by 2030 (28% CAGR). The eGRC market could more than double over the same period: from US$ 62.9 billion to US$ 134.9 billion.

At the same time, only 48% of digital initiatives achieve their business goals, and the main cause is fragmentation between IT, business, and governance. PwC points out that 49% of organizations already use technology in 11+ compliance activities, led by training (82%), risk assessment (76%), and transaction monitoring (75%).

Technology is no longer just a support function; it has become part of compliance itself. Automation, intelligent analytics, and workflow tools have made everything more agile and reliable. Today, we can anticipate risks, standardize processes, and act much more strategically.

Diego Seara, Channel Partner Manager LATAM, CIAL Dun & Bradstreet
40%of companies in regulated sectors admit to experiencing significant impacts from noncompliance.
85%of organizations report an alarming increase in regulatory complexity over the past three years.
71%say future digital initiatives will require support from the compliance area.
52%of digital projects without integrated governance do not achieve their goals.
23%of companies face severe compliance crises one to three times every year.
SURVEY SNAPSHOT

Adopting technology ≠ Achieving visibility

49% of organizations use technology in compliance activities, but 64% cite a lack of digital culture and 63% say fragmented data makes compliance more difficult.

Technologies in use
Digital document signing and management79%
Artificial Intelligence (AI)75%
Business Intelligence / Analytics74%
Robotic Process Automation (RPA)50%
Cloud SaaS for management46%
Low-code / No-code29%
Integrated GRC platforms25%
Blockchain10%
None of the above5%
Other4%
Digital maturity
Very advanced 2%

Use of emerging technologies and continuous compliance

Advanced 29%

Integrated systems and implemented automations

Intermediate 51%

Partial use of technology, still with many manual processes

Initial 12%

Limited digitization of compliance processes

Not started 4%

No defined digital transformation plans

Reported benefits

Gains reported by those who have already automated controls (PwC)

64%Better risk visibility
53%Faster problem identification
48%Higher-quality reports
46%More agile decisions
43%Greater productivity and cost reduction
INDUSTRY-SPECIFIC

Priorities and challenges for each industry

Regulatory pressure manifests differently in each segment. The focus should be where the cost of noncompliance and regulatory complexity are highest.

Life Sciences
FDAANVISAGxPEMALGPD

98% of industry leaders say digital tools have improved end-to-end visibility; 62% consider AI highly effective.

Primary digital focus

Document digitization and CAPA (Corrective and Preventive Actions)

Strategic challenge

End-to-end traceability

Priorities
  • 75% use technology to automate risk analysis.
  • 70% indicate better risk visibility as a core benefit.
Tip for senior management

Sponsor the full migration of CAPA and validation to integrated platforms — transform GMP/GxP controls from checklists into continuous monitoring.

How technology helps in practice — Chemo Case (Insud Pharma)

An 80% reduction in document review management time, with real-time process tracking through Analytics.

COMPARATIVE

Region vs. Industry: a comparative look

There is a direct correlation between a country's digital competitiveness and the robustness of its companies' compliance programs. Singapore, Switzerland, and Denmark lead among 67 economies (IMD World Digital Competitiveness Ranking).

THE REGION WITH THE HIGHEST VOLUME AND TECHNOLOGY

North America

Holds 43% of global digital transformation revenue and 34% of the eGRC market, driven by capital and highly regulated sectors.

Financial ServicesEfficiency

Control automation and reduced compliance costs through RegTech.

Manufacturing & IndustryValue Chain

Supply-chain security: global traceability against geopolitical risks.

Life SciencesInnovation

AI in clinical trials and agile digital validation.

MATURITY MODEL

The 5 levels of digital compliance

Digital transformation must follow an incremental path. Trying to skip steps, such as adopting AI without first having structured data, is a recipe for failure. Success is based on a linear path.

LEVEL 01

Foundation

  • Move away from paper and spreadsheets
  • Eliminate Shadow IT
LEVEL 02

Structuring

  • Formalize internal processes
  • Begin interoperability between systems
LEVEL 03

Integration

  • Connect GRC, ECM, and ERP with each other
  • Ensure traceability across integrated systems
LEVEL 04

Intelligent Management

  • Have predictive analytics and real-time dashboards
  • Adopt Continuous Control Monitoring
LEVEL 05

Autonomous digital compliance

  • Run continuous, predictive compliance
  • Integrate compliance into the company's operations and strategy
COMMON CHALLENGES

The barriers to standing out in digital compliance

Regardless of industry, organizations run into the same structural barriers: the difficulty of governing data at scale and cultural inertia in the face of change.

Identifying and neutralizing these bottlenecks is the first step to turning compliance from a cost center into a strategic asset.

1st CHALLENGE

System and data fragmentation

Multiple non-integrated software tools prevent a "single source of truth," which is critical for audits and decision-making.

63% say data dispersion makes compliance more difficult.

2nd CHALLENGE

Difficulty integrating data

Without robust data governance, automation only speeds up and automates errors.

43% consider data management critical to compliance.

3rd CHALLENGE

Low digital culture and internal resistance

Technology can be bought; culture must be built. Success depends on executive sponsorship and change management.

64% cite low digital culture as the main challenge.

4th CHALLENGE

Lack of standardization and hyper-regulation

GDPR, LGPD, AI Act, ISO, and FDA create gray areas and require orchestrating local and global requirements in a single environment.

76% of CISOs cite the multiplicity of regulations as a difficulty.

THE FUTURE OF COMPLIANCE

Trends that will define the next decade

The compliance of the future will be predictive, integrated, and autonomous. Organizations that will lead their markets use data governance to anticipate risks and capture value, not just comply with rules.

Data-driven compliance

Analytics and AI to analyze numbers and information

Continuous auditing and real-time monitoring

Traceability of documents, reports, and stages

Growing pressure for ESG and traceability

Metrics and tools linked to ESG

Reputational responsibility of compliance

Protection of the company's image and reputation

If you cannot measure and visualize your process in real time, you are not managing; you are only reacting to the past. Michal Ukropec CEO

LEAP TO COGNITIVE AUTOMATION – AI AND GENAI

AI revolutionizes compliance

While the market pushes for AI, compliance leaders are taking a more cautious approach to ensure data security. The challenge is not technical; it is one of governance.

Global AI market (US$ billions)
US$ 93.27
2020
US$ 184.04
2024
US$ 415.61
2027
US$ 826.73
2030
75%Already use AI or intend to adopt it within 2 years.
50%Already use RPA (Robotic Process Automation).
32%Point to data-driven compliance as the No. 1 trend.

What GenAI is already transforming in compliance

AI is beginning to gain ground by supporting the analysis of large volumes of laws, regulations, standards, and transactions, in addition to contributing to third-party management, fraud prevention and monitoring.

Emerson Melo & Tamara R. Oliveira, KPMG

01

Auditing 100% of the data

GenAI transforms auditing from a random sample into an analysis of the entirety of the data.

02

Compliance chatbots

Employees ask questions about internal policies in real time.

03

Automated regulatory analysis

Robots automatically read and interpret global regulatory changes.

04

Predictive controls

Migration from static rules to models that identify behavioral anomalies (fraud, quality deviations) before they become incidents.

FOR LEADERS IN REGULATED MARKETS

Who is this content for?

C-Levels (CEOs, CIOs, CFOs)

Protect brand reputation, maximize the ROI of digital transformation, and meet the requirements of investors and regulators.

Compliance, Risk, and Quality Leaders

Leave reactive work behind, eliminate manual processes, and turn the area into a strategic business partner.

IT and Innovation Managers

Govern AI and automation, consolidate systems into an all-in-one platform, and eliminate non-integrated legacy systems.

Ideal for anyone working in companies in the following segments:

Life SciencesFinancial ServicesFood and BeverageAutomotiveManufacturing

Master the digital compliance landscape

Do not wait for the next audit or a regulatory crisis to discover vulnerabilities in your operation.

Download the full overview and receive the report based on practical evidence.

FREQUENTLY ASKED QUESTIONS

Everything you need to know

It is an exclusive SoftExpert study that brings together proprietary data, interviews with experts, and market intelligence to analyze the evolution of Governance, Compliance, and Digital Transformation in regulated markets.