Outsourcing
Achieve your business goals with specialized and personalized support.
More and more, managers and the market understand the importance of having a specialized team for specific objectives within their companies. Hiring new staff isn’t always the best approach, as it can inflate payroll and add additional costs. If you need to: Implement improvements, controls, and processes in SoftExpert Suite Lack time or qualified internal resources Provide support and assistance to the internal business team Gain valuable insights into technology and the current market Avoid bureaucracy Receive high-quality service and deliverables Focus your internal team on the core business SoftExpert Outsourcing is the perfect solution for you. Our team of specialized consultants works in partnership with you in a simple and flexible way.
Learn about the stages of this service
Overview
SoftExpert offers the BPO Consultancy service, which enables the practical and efficient allocation of experienced and highly skilled professionals to execute consultancy services on SoftExpert solutions.
This service allows for the monitoring or execution of routines, configurations, parameterizations, and system resource registrations.
Modalities
- Hourly packages
- Ad hoc hours: contracting ad hoc hours to handle specific demands
Benefits for the Client
- Work from specialized professionals according to the client's profile and needs
- Productivity gains in change processes
- Cost reduction
- No internal bureaucracy for approving new demands
Main Activities
- Analyze change requests submitted by the client
- Assess the suitability of the current configuration considering the client’s reality
- Apply the configurations approved by the client
Main Deliverables
- System parameterization and configuration
- Execution of registrations
- Support to key users and end-users in performing tasks within the SoftExpert Suite
Client Responsibilities
- Support consultants in activities as needed
- Provide access to the system for analysis of parameterization and configuration
- Approve the service documentation executed
Assumptions and Restrictions
- Service execution will be 100% remote
A decision capable of changing the game
Large companies in the market have already recognized our global potential and have become our allies.
Your company could be next.
Secure, compliant, and ready to integrate with your ecosystem
Built to connect with your existing stack while keeping governance, traceability, and control at the center.
An award-winning platform recognized by customers
Trusted by users and rated across leading software review platforms for value, usability, and support.
Global Thinking with Local Service
SoftExpert's global presence, with operations on every continent, drives its growth by delivering strong, personalized service tailored to each local market.
Contact us