Knowledge Base

Centralize and disseminate knowledge efficiently. Create segmented bases and register articles, fostering collaboration and enhancing productivity. Experience the ease of capturing and organizing knowledge in an intuitive and secure environment.

Loading modal trigger...

Why do customers choose SoftExpert

More efficiency for your routine

Operational efficiency

Equipped with robust search mechanisms, users can instantly locate answers in the knowledge base, minimizing problem-solving time and enhancing operational efficiency.
Loading lightbox image...

Knowledge preservation

Leverage seamless integration with other SoftExpert Suite components to preserve generated knowledge and foster unified information management.
Loading lightbox image...

Organization

Manage knowledge bases by subjects, departments, or products for effective organization. Make it easy to find information and ensure relevant access for each team.
Loading lightbox image...

Knowledge centralization

Efficiently centralize and disseminate knowledge by creating segmented bases categorized by area, subject, or interest to facilitate access and retention of valuable information.
Loading lightbox image...

Keep information organized, accessible and easy to manage with knowledge base software

Article management

Create and maintain up-to-date and relevant articles through a rigorous review and approval process, ensuring that shared knowledge is accurate and valuable.

Multilingual editor

Author articles in multiple languages, utilizing an editor that supports the inclusion of images, videos, audios, and links, expanding content reach and comprehension.

Security

Restrict access to authorized users only through advanced security mechanisms, safeguarding the integrity and confidentiality of information.

External access

Make access to knowledge easier for external users by publicly sharing articles and expanding the reach of your knowledge base.

Change control

Manage article security with granular controls for viewing, editing, and deletion, safeguarding information while fostering collaboration.

Self-service portals

Optimize service time with self-service portals, enabling users to find solutions quickly.

Discover the solutions that are part of SoftExpert Knowledge Base

Compliance with global privacy and security standards

Advanced data protection

SoftExpert ensures the protection of your company's data and compliance with the requirements of the latest standards.

iso-iec-27001-2.svg
3c5601dfc495d503703bf3a5eb75f822.png
partners-home.png

Integrate with your ERP, CRM, Office365, and much more

Connect SoftExpert Suite to other business tools already used in your organization.

Stars

An award-winning platform recognized by customers

software advice - 2025 badge.svg
getapp - 2025 badge.svg
capterra - 2025 badge.svg
Capterra.png
get-app-user-reviews.png
software-advice2.png
Loading lightbox slider...