Customization Services
Maximize Benefits with Expert Customization: Tailored Solutions for Enhanced SoftExpert Systems Performance.
Learn about the stages of this service
Every organization has its peculiarities, which are often the reason for the efficiency of its processes and its market success. The information systems must seek the greatest alignment possible with the company’s practices and with its business model, thus it is normal for a one-off customization application to appear at a certain moment. Regarding applications developed for the market, the occurrence of requests to meet specific demands are relatively common.
To offer a product that is embedded with all the business knowledge perfected in hundreds of implementations worldwide and, at the same time, provide an option for instantly meeting the one-off and important needs of adaptation, SoftExpert offers the Application Customization service. A specialized technical team which knows every detail of the SoftExpert systems performs the changes demanded by the customer’s process. Many of these changes represent high added value for the product as a whole, but cannot wait for the release of a new software version.
Using tools developed in alignment with the most up to date technologies, activities such as the addition of fields, screens, buttons for triggering external actions, new menu options, among others, are performed quickly and within the highest degree of stability.
Customer Benefits
- Flexibility in meeting new demands.
- Immediate delivery of customized requests which would normally have to wait for a new product version.
- Adaptation of system to adhere to the customer’s business processes and model.
Main Activities
- Compile customized technical specification to be developed (evaluate force, impact, options, etc.).
- Implement the specified customizations in the system.
- Make the customizations performed available in the customer’s environment.
- Validate the customizations in the customer’s test environment and production.
- Train the customer in using the customized items.
Main Deliverables
- Technical specification of the items to be customized.
- Source files created to meet customer’s request.
- Documentation to explain the customization performed.
- Customizations installed in the customer’s environment.
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