Chatbot
Make access to information and support easier with SoftExpert’s enterprise chatbot. Instantly consult documentation, employee FAQs, and usage guidelines all from a centralized environment. In addition, the workflow-integrated chatbot allows users to open processes directly within the conversation, speeding up requests and creating a more intuitive and efficient experience.
Transform the way you access information and submit requests
Simplified adoption of the solution
Reduce friction in chatbot management by streamlining operational tasks, accelerating adoption, and minimizing the time required to configure your business chatbot.
Simplified adoption of the solution
Reduce friction in chatbot management by streamlining operational tasks, accelerating adoption, and minimizing the time required to configure your business chatbot.
Rapid creation with no-code building
Configure your chatbot in minutes with an intuitive menu-based chatbot featuring drag-and-drop interactions. This eliminates technical complexity and speeds up the creation of content flows and guided conversation chatbot experiences.
Rapid creation with no-code building
Configure your chatbot in minutes with an intuitive menu-based chatbot featuring drag-and-drop interactions. This eliminates technical complexity and speeds up the creation of content flows and guided conversation chatbot experiences.
Fast selection of enterprise chatbots
Access a simple, centralized menu that allows you to switch between configured chatbots with just a few clicks, ensuring standardized service and improved operational efficiency.
Fast selection of enterprise chatbots
Access a simple, centralized menu that allows you to switch between configured chatbots with just a few clicks, ensuring standardized service and improved operational efficiency.
Unified channel with omnichannel chatbot
Bring together support, help, FAQs, and workflow initiation in a single environment, functioning as a service desk with chatbot that centralizes communication and reduces the workload of support teams.
Unified channel with omnichannel chatbot
Bring together support, help, FAQs, and workflow initiation in a single environment, functioning as a service desk with chatbot that centralizes communication and reduces the workload of support teams.
Module Features
Simple creation and editing
Quickly create and publish a content-driven chatbot by filling in just a few fields. Update settings at any time to keep the flow aligned with your needs.
Visual customization
Enhance user experience by defining welcome messages, profile images, and chat positioning, or allow users to reposition the chat window as they prefer.
No-code modeling
Build chatbot flows with intelligent redirection using drag-and-drop. No technical skills are required, making configuration accessible and agile.
Support for multiple data formats
Include text, interactive menus, attachments (images, documents, videos), and integrate the chatbot with workflows and external APIs to expand its capabilities.
Visibility across the entire system
Make the chatbot available throughout the SoftExpert Suite, ensuring immediate access from any component of the platform.
Simulation and testing
Simulate the full flow before publishing. Validate messages, paths, and interactions to ensure everything works as expected.
Bring this solution to your company
Discover the Solutions Powered by SoftExpert Chatbot
Compliance with global privacy and security standards
Advanced data protection
SoftExpert ensures the protection of your company's data and compliance with the requirements of the latest standards.
Integrate with your ERP, CRM, Office365, and much more
Connect SoftExpert Suite to other business tools already used in your organization.
Worldwide Office Locations
Supporting and implementing your growth and expasion everywhere! We are present locally, ready to ensure that SoftExpert solutions are working without limits.
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