The company is one of the largest Coca-Cola distributors in Latin America, with operations in Mexico, Ecuador, Peru, Argentina and the United States

Arca Continental, one of the largest Coca-Cola distributors in Latin America, was able to reduce the time dedicated to document management by 28% with a solution by SoftExpert, a provider of software and services for automating and improving business processes, regulatory compliance and corporate governance.

The company, with operations in Mexico, Ecuador, Peru, Argentina and the United States, needed to create a corporate structure where it could view the organization’s data in real time.

“We had a large manual workload due to the creation of approximately 195 items (review routes, groups and attributes) in each of our 51 plants, resulting in approximately 9,945 items to create structures for in the operational area. This led us to look for a solution that could automate all these services“, says Luisa Arzaga, Quality Analyst at Arca Continental.

According to Luisa, the choice to go with SoftExpert Excellence Suite was mainly due to the system’s flexibility and agility to create a configuration from scratch, based on Arca’s needs. She notes that what sets the tool apart from others is its ability to generate data analysis in real time, resulting in less rework and more acceptance of the tool by the company’s culture

“We were able to reduce the time dedicated to Document Management processes by 28%. The solution is very intuitive and, in addition to facilitating the monitoring of activities, it allows for greater control over the company’s operations”, claims Luisa.

The Quality Analyst says that Arca Continental plans to expand the use of the solution in the near future with the implementation of the modules for physical file management, performance indicators, projects, training, events, activity control and forms.