74 points
Webinar
Watch this Webinar and learn how Internal Quality Audits can help your company overcome the challenge of continuous improvement.
Overcoming the challenge of continuous improvement with internal quality audits
Webinar
This webinar will show you the benefits of adopting ISO 20000 as an IT service provision validation mechanism for ITIL implementations.
ITIL and ISO 20000: Fundamentals and necessary compliance synergies
Ebook
Certaines activités de base, ordonnées de manière logique, visent à promouvoir des directives simples mais efficaces pour un programme de gestion EHS.
Comment améliorer la gestion de la santé, de la sécurité et de l’environnement – SSMA
White Paper
Read this article to understand the meaning of a competitive advantage, and why your business needs it to beat the competition.
What is a Competitive Advantage? And Who Needs One?
White Paper
Read this article and check out the main steps to follow the journey of business excellence.
The 5 Master Steps to Business Excellence
White Paper
In this White Paper, Rick Leopoldi discusses incident and problem management methods, along with best practices for service desk implementation.
ITSM Incident and Problem Management Methods
Ebook
Comment créer de grands tableaux de bord d'indicateurs de performance clés, décrivant chaque étape à suivre pour les implémenter dans votre propre entreprise.
Comment créer des tableaux de bord de KPI efficaces
White Paper
In this white paper, PECB discusses the main clauses of ISO 27001, its links with other standards and guidelines and more.
ISO 27001 – Information Technology Security Management
Ebook
Certaines mesures pratiques peuvent aider les entreprises à transformer leur programme GRC en un outil puissant capable de réduire les risques et d'améliorer les performances de l'entreprise.
Améliorer la gouvernance, la gestion des risques et la conformité
White Paper
An article clarifying CPM (Corporate Performance Management) methods, describing what they do and how to make them work together.
The Power of Analytics-Based Corporate Performance Management
Ebook
Lisez cet eBook qui vous explique étape par étape comment concevoir et déployer efficacement des services informatiques dans votre entreprise.
Comment mettre en œuvre une gestion des services informatiques qui appuie votre stratégie et vos objectifs commerciaux
White Paper
The Risk-Based Performance management framework and how this integrated approach will change the way you see strategic management.