Many organizations are far from where they want and need to be with improving performance, they are applying intuition, rather than fact-based data, when making decisions.
Today, Corporate Performance Management (CPM) is viewed as the integration of managerial methods to promote better overall performance. These methods include: Balanced Scorecard (with key performance indicators, KPIs), enterprise risk management (ERM), budgets and financial forecasts, profitability analysis (using activity-based costing [ABC] principles), customer lifetime value (CLV), lean and Six Sigma, and resource capacity planning.
The purpose of this article is to clear up any confusion and break down CPM methods, showing what they do and how to make them work together.
Langage: Anglais
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