41 points
White Paper
In this White Paper, Rick Leopoldi discusses incident and problem management methods, along with best practices for service desk implementation.
ITSM Incident and Problem Management Methods
White Paper
In this white paper, PECB discusses the main clauses of ISO 27001, its links with other standards and guidelines and more.
ISO 27001 – Information Technology Security Management
White Paper
Overview of how effective and accurate creation of personas for business end users could act as a catalyst for value provisioning of IT services.
Service Management Personas: Aligning Business Users to IT Service Provisioning
Ebook
Lisez cet eBook qui vous explique étape par étape comment concevoir et déployer efficacement des services informatiques dans votre entreprise.
Comment mettre en œuvre une gestion des services informatiques qui appuie votre stratégie et vos objectifs commerciaux
Video
SoftExpert offers a software that meets the specific needs of automotive industry in all aspects from managing product lifecycle to performance indicator monitoring, environmental, health and safety management and much more.
Automobile
Webinar
An introduction to the main automotive core tools and how they can help in achieving the goal of IATF 16949.
Introduction to the automotive core tools
Ebook
Cet eBook propose des stratégies pour vous aider à rationaliser vos projets et à garantir leur succès.
Comment améliorer la gestion de projets dans votre entreprise
Webinar
In-depth analysis of Project Marketing, as well as tools, best practices and tips to use in order to implement the concept and make it work.
Project Marketing – What it is and why you should be doing it
Video
SE Project is an enterprise software that enables companies to manage their projects, products, people, services and financials.
Project and Service Management – SE Project
Video
SE Statistical Process Control is a solution designed to collect and analyze data easily using control charts as a primary tool for statistical process control.
Statistical Process Control – SE SPC
Video
SE Incident is a software that ensures that product and process issues are properly and efficiently handled.
Incident Management – SE Incident
Video
SE APQP is a software developed to automate the methods for managing the development and change of products.