44 points
White Paper
In this White Paper, Rick Leopoldi discusses incident and problem management methods, along with best practices for service desk implementation.
ITSM Incident and Problem Management Methods
White Paper
In this white paper, PECB discusses the main clauses of ISO 27001, its links with other standards and guidelines and more.
ISO 27001 – Information Technology Security Management
White Paper
Overview of how effective and accurate creation of personas for business end users could act as a catalyst for value provisioning of IT services.
Service Management Personas: Aligning Business Users to IT Service Provisioning
Ebook
Lisez cet eBook qui vous explique étape par étape comment concevoir et déployer efficacement des services informatiques dans votre entreprise.
Comment mettre en œuvre une gestion des services informatiques qui appuie votre stratégie et vos objectifs commerciaux
Video
SoftExpert offers a software that meets the specific needs of automotive industry in all aspects from managing product lifecycle to performance indicator monitoring, environmental, health and safety management and much more.
Automobile
Webinar
An introduction to the main automotive core tools and how they can help in achieving the goal of IATF 16949.
Introduction to the automotive core tools
Ebook
Cet eBook propose des stratégies pour vous aider à rationaliser vos projets et à garantir leur succès.
Comment améliorer la gestion de projets dans votre entreprise
Webinar
In-depth analysis of Project Marketing, as well as tools, best practices and tips to use in order to implement the concept and make it work.
Project Marketing – What it is and why you should be doing it
White Paper
The importance of having a communication methodology in place when implementing an IT Service Management process.
Developing an effective ITSM communications plan
Webinar
Watch this webinar to learn how an Integrated Management System can cut red tape and boost productivity at your business.
Enhancing regulatory compliance through the integrated approach
White Paper
An ISO 20000 overview, its key clauses and the link between ISO 20000 and other standards.
ISO 20000 – IT Service Management System
Video
SE Project is an enterprise software that enables companies to manage their projects, products, people, services and financials.