5 points
Webinar
This webinar will show you the benefits of adopting ISO 20000 as an IT service provision validation mechanism for ITIL implementations.
ITIL and ISO 20000: Fundamentals and necessary compliance synergies
Webinar
The most common mistakes made by organizations who are implementing ISO 27001.
Common pitfalls of ISO/IEC 27001 implementation/certification project
Webinar
The difference between incidents and problems as well as the steps of proactively identifying and managing them.
Incident vs. Problem: How to differentiate and manage it
Webinar
Seven essential practices for optimizing Enterprise Content Management (ECM) through a unified approach.
7 essential practices for optimizing Enterprise Content Management (ECM)
Webinar
The concepts and differences between the more used ways to analyze data and apply it for the benefit of business.