17 points
Ebook
Read this eBook and find out how the GDPR can impact your business. Find out how to adapt to ensure compliance with the standard.
GDPR: Is your company ready?
White Paper
Read this article and learn more about the importance of certified and internal calibrations and how to perform them effectively.
Calibration: How to do it effectively and why it is important
Ebook
Read this eBook to find out about the nine pillars to help companies in the chemicals sector overcome barriers to digital transformation and excellence.
How to achieve operational excellence for companies in the chemicals sector
Video
Capturez, organisez et partagez des connaissances dans toute l'entreprise avec le logiciel de SoftExpert Base de Connaissances!
Base de Connaissances
Webinar
This webinar will show you the benefits of adopting ISO 20000 as an IT service provision validation mechanism for ITIL implementations.
ITIL and ISO 20000: Fundamentals and necessary compliance synergies
Ebook
Certaines activités de base, ordonnées de manière logique, visent à promouvoir des directives simples mais efficaces pour un programme de gestion EHS.
Comment améliorer la gestion de la santé, de la sécurité et de l’environnement – SSMA
Catalogue
ISO/IEC 17025 helps organizations and laboratories demonstrate confidence in their operations, prove they operate in a competent and impartial way, and are able to provide valid results
ISO/IEC 17025
White Paper
In this White Paper, Rick Leopoldi discusses incident and problem management methods, along with best practices for service desk implementation.
ITSM Incident and Problem Management Methods
White Paper
In this white paper, PECB discusses the main clauses of ISO 27001, its links with other standards and guidelines and more.
ISO 27001 – Information Technology Security Management
White Paper
Overview of how effective and accurate creation of personas for business end users could act as a catalyst for value provisioning of IT services.
Service Management Personas: Aligning Business Users to IT Service Provisioning
Ebook
Lisez cet eBook qui vous explique étape par étape comment concevoir et déployer efficacement des services informatiques dans votre entreprise.
Comment mettre en œuvre une gestion des services informatiques qui appuie votre stratégie et vos objectifs commerciaux
Video
SE Incident is a software that ensures that product and process issues are properly and efficiently handled.