30 points
White Paper
In this white paper, PECB discusses the main clauses of ISO 27001, its links with other standards and guidelines and more.
ISO 27001 – Information Technology Security Management
White Paper
Overview of how effective and accurate creation of personas for business end users could act as a catalyst for value provisioning of IT services.
Service Management Personas: Aligning Business Users to IT Service Provisioning
Ebook
Lisez cet eBook qui vous explique étape par étape comment concevoir et déployer efficacement des services informatiques dans votre entreprise.
Comment mettre en œuvre une gestion des services informatiques qui appuie votre stratégie et vos objectifs commerciaux
Webinar
A webinar that shows a practical example of how to model and automate a business process, from start to finish, in less than 30 minutes.
How to model and automate a process in less than 30 minutes
White Paper
The several factors that must be considered when determining the appropriate sample size for process validation.
Process Validation: How many sample sizes do I need?
Video
SE Form automates, streamlines, and effectively manages forms-based processes throughout the organization.
Form Management – SE Form
Video
SE Calibration is an enterprise software designed to correctly manage calibrations in order to increase productivity, optimize resources and assure consistency.
Calibration Management – SE Calibration
Video
SE Incident is a software that ensures that product and process issues are properly and efficiently handled.
Incident Management – SE Incident
Video
SoftExpert Excellence Suite is the most comprehensive solution to collaboratively solve critical business excellence challenges into ...
SoftExpert Excellence Suite – SE Suite
Webinar
The most common mistakes made by organizations who are implementing ISO 27001.
Common pitfalls of ISO/IEC 27001 implementation/certification project
Webinar
The difference between incidents and problems as well as the steps of proactively identifying and managing them.
Incident vs. Problem: How to differentiate and manage it
Catalogue