Quality is a discipline that requires continuous, dedicated, and thoughtful practice — both to improve the current state of the organization’s outputs and to properly plan for market forces in the future that could necessitate a fundamentally different set of outputs or customer (or regulatory) expectations.
But do you know the best way to identify and solve errors, defects, and problems within your organization? Kaoru Ishikawa, the progenitor of the Fishbone Diagram observed, “The seven quality control tools, if used skillfully, will enable 95 percent of workplace problems to be solved.”
In this article, Ben Locwin shows you how to use 7 tools that can help you improve your organization’s quality and performance in 30 days.
Sprache: Englisch
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