30 Artikel
Erfolgsberichte
Companhia Riograndense de Saneamento (Corsan), responsible for the water supply and wastewater treatment in Rio Grande do Sul, boosted productivity in the Information Technology sector.
Corsan raises productivity by 25% by automating IT processes with SoftExpert
Ebook
Lesen Sie dieses eBook und erfahren Sie mehr über die neun Hauptpunkte, die Unternehmen von medizinischen Geräten dabei helfen sollen, Hindernisse für Spitzenleistungen zu überwinden.
Wie man Herausforderungen bewältigt und die Ergebnisse in der Medizintechnikbranche steigert
Ebook
Lesen Sie dieses eBook und erfahren Sie mehr über die acht Hauptpunkte, die Unternehmen im Bereich Life Sciences dabei helfen sollen, Hindernisse für Spitzenleistungen zu überwinden.
So erzielen Sie hervorragende Betriebsleistungen für Unternehmen im Bereich Life Sciences
Ebook
Read this eBook and learn about 8 cornerstones that help in overcoming obstacles on the journey to Industry 4.0.
Building a digital company: 8 cornerstones for success in Industry 4.0
White Paper
Read this article and find out more on how a Document Control System may help companies to ensure regulatory compliance.
Why my electronic “Document Control System” may only be a “Document Management System”
Video
Software for the management of the Public Sector, promoting the efficiency of the production process and using the best practices of the market.
Öffentliche Verwaltung
Video
Software that enables medical device companies to continuously analyze and improve the efficiency of operations through a single solution.
Medizinische Geräte
Webinar
This webinar will show you the benefits of adopting ISO 20000 as an IT service provision validation mechanism for ITIL implementations.
ITIL and ISO 20000: Fundamentals and necessary compliance synergies
White Paper
In this White Paper, Rick Leopoldi discusses the processes and methods to define, characterize, and develop a Service Catalog as part of IT Service Management.
IT Services Management – An Overview of the Development of a Service Catalog
White Paper
In this White Paper, Rick Leopoldi discusses incident and problem management methods, along with best practices for service desk implementation.
ITSM Incident and Problem Management Methods
White Paper
In this white paper, PECB discusses the main clauses of ISO 27001, its links with other standards and guidelines and more.
ISO 27001 – Information Technology Security Management
White Paper
Overview of how effective and accurate creation of personas for business end users could act as a catalyst for value provisioning of IT services.