36 Artikel
Ebook
In this eBook, you’ll discover how to create innovation management processes to enhance the generation and exploitation of ideas in your company.
Innovation management – how to ensure competitiveness and sustainability in your business
White Paper
Read this article and discover the four skills that every manager must have to conquer and retain talent.
4 Skills that every manager needs to have
Erfolgsberichte
Companhia Riograndense de Saneamento (Corsan), responsible for the water supply and wastewater treatment in Rio Grande do Sul, boosted productivity in the Information Technology sector.
Corsan raises productivity by 25% by automating IT processes with SoftExpert
White Paper
Read this article and find out more about how a modern PLM approach can help your company to innovate and be more efficient.
PLM 2.0: Why Enterprises Should Embrace It
Video
Software for the management of the Public Sector, promoting the efficiency of the production process and using the best practices of the market.
Öffentliche Verwaltung
Webinar
This webinar will show you the benefits of adopting ISO 20000 as an IT service provision validation mechanism for ITIL implementations.
ITIL and ISO 20000: Fundamentals and necessary compliance synergies
Ebook
In this eBook, you will learn how to successfully manage your company's product lifecycle.
How to Successfully Manage Your Company’s Product Lifecycle
White Paper
In this White Paper, Rick Leopoldi discusses the processes and methods to define, characterize, and develop a Service Catalog as part of IT Service Management.
IT Services Management – An Overview of the Development of a Service Catalog
White Paper
In this White Paper, Rick Leopoldi discusses incident and problem management methods, along with best practices for service desk implementation.
ITSM Incident and Problem Management Methods
White Paper
In this white paper, PECB discusses the main clauses of ISO 27001, its links with other standards and guidelines and more.
ISO 27001 – Information Technology Security Management
White Paper
Overview of how effective and accurate creation of personas for business end users could act as a catalyst for value provisioning of IT services.
Service Management Personas: Aligning Business Users to IT Service Provisioning
Webinar
An introduction to the main automotive core tools and how they can help in achieving the goal of IATF 16949.