40 Artikel
White Paper
Read this article and find out more about how excellence models can help your company to improve organizational performance.
Collaboration: A Success Factor for Organizational Excellence
Erfolgsberichte
Companhia Riograndense de Saneamento (Corsan), responsible for the water supply and wastewater treatment in Rio Grande do Sul, boosted productivity in the Information Technology sector.
Corsan raises productivity by 25% by automating IT processes with SoftExpert
White Paper
Read this article and find out how to reduce conflicts, increase collaboration and help people to share knowledge and information.
A-to-Z strategies for building collaboration
Ebook
Entdecken Sie in diesem eBook die acht Hauptpunkte, die Finanzdienstleistungsunternehmen dabei helfen sollen, Hindernisse für die digitale Transformation und Exzellenz zu überwinden.
Förderung der digitalen Transformation im Finanzdienstleistungssektor
Webinar
How human performance management significantly impacts the management of corporate performance in organizations.
Human x corporate performance management: relations and differences
White Paper
A competency-based performance management model and its implementation as a strategic initiative.
Competency Models and Performance Management — Getting It Right
White Paper
Digital Transformation? Perfectly Plan and Execute Your Transition with a Simple and Practical Map that Can Help Your Organization
Digital Transformation Map
Video
Software for the management of the Public Sector, promoting the efficiency of the production process and using the best practices of the market.
Öffentliche Verwaltung
Webinar
This webinar will show you the benefits of adopting ISO 20000 as an IT service provision validation mechanism for ITIL implementations.
ITIL and ISO 20000: Fundamentals and necessary compliance synergies
White Paper
In this White Paper, Rick Leopoldi discusses the processes and methods to define, characterize, and develop a Service Catalog as part of IT Service Management.
IT Services Management – An Overview of the Development of a Service Catalog
White Paper
Read this article and learn how to establish a succession plan for filling current and future needs, moving the organization forward.
Succession Planning: How Deep is Your Talent Pool?
White Paper
In this White Paper, Rick Leopoldi discusses incident and problem management methods, along with best practices for service desk implementation.