29 Artikel
White Paper
Read this article and find out more about how excellence models can help your company to improve organizational performance.
Collaboration: A Success Factor for Organizational Excellence
White Paper
Read this article and discover the four skills that every manager must have to conquer and retain talent.
4 Skills that every manager needs to have
White Paper
Read this article and learn about some tips that will help as a project manager, whether you are a beginner or experienced.
Roles and responsibilities that every project manager needs to know
White Paper
Read this article and find out how to reduce conflicts, increase collaboration and help people to share knowledge and information.
A-to-Z strategies for building collaboration
White Paper
Read this article and learn how to prevent project failures and how to get projects to add true value to your organization.
5 reasons projects fail – and what to do about them
White Paper
A competency-based performance management model and its implementation as a strategic initiative.
Competency Models and Performance Management — Getting It Right
White Paper
Digital Transformation? Perfectly Plan and Execute Your Transition with a Simple and Practical Map that Can Help Your Organization
Digital Transformation Map
White Paper
An article to help better define project scope, providing examples of the difficulties and recommendations of managing project scope.
Effective Project Scope Management
White Paper
In this White Paper, Rick Leopoldi discusses the processes and methods to define, characterize, and develop a Service Catalog as part of IT Service Management.
IT Services Management – An Overview of the Development of a Service Catalog
White Paper
Read this article and learn how to establish a succession plan for filling current and future needs, moving the organization forward.
Succession Planning: How Deep is Your Talent Pool?
White Paper
In this White Paper, Rick Leopoldi discusses incident and problem management methods, along with best practices for service desk implementation.
ITSM Incident and Problem Management Methods
White Paper
In this white paper, PECB discusses the main clauses of ISO 27001, its links with other standards and guidelines and more.