Testimonials

“With automation, we were able to integrate cost reduction and innovation initiatives. Today, we have a single database with information that can be accessed in real time. It was a great improvement in terms of agility and effectiveness. In addition, the ability to easily make changes in the tool is also extremely important, as it promotes the evolution of processes and the practice of continuous improvement.”

“SoftExpert Suite is a milestone in Copapel’s history, as one of the key elements of the company’s success, and which will allow us to remain as leaders in our segment and plan our future with greater peace of mind.”

“We had very positive feedback from employees, as the ease of use and agility when performing activities were remarkable. Leadership also reported the simplicity for monitoring the execution of tasks by each team member, as well as managing based on indicators captured in real time. As the person responsible for this implementation, I am proud of the results we achieved, user adherence and the maturity level we have reached in our processes.”

“With SoftExpert’s technology, we can bring processes inside the Group to life. Today, we have control and visibility of flows, great user adherence for the tool and information at our fingertips, with considerable time savings. Moreover, as it is a modular solution, we were able to centralize the demands in a single environment, eliminating the need to manage isolated systems.”

“We can highlight gains in terms of time spent performing activities – in some of them we had gains of up to 50%, as well as in the quality of the tasks performed. Through data analysis and dashboards, with quick and reliable availability of information, we can make decisions more confidently”

“There are many gains! By implementing the tool, we were able to reduce the volume of emails, control the SLAs of activities, have indicators available in real time, customized dashboards according to our different needs and standardized processes.”

“CSC has been working with the SoftExpert Excellence Suite solution for over 10 years, using multiple components of this solid platform.
An agile, modern and constantly updated tool, which provides CSC with excellent control, mapping and traceability in all our governance processes, and strong focus on security layers.
The innovations available with each update further promote our pursuit for control and management at different levels.”

“We now have a more efficient communication flow and better contract management. We can highlight major gains after implementing the tool by reducing the volume of prints, where drawings went to the factory printed and often were lost, having to be reprinted. We achieved greater agility when searching for contracts, in addition to better management in the reimbursement of expenses.”

“Covercraft has evolved from a collection of acquisitions that operated independently to a truly consolidated sales and manufacturing company. At the time we started this initiative, we had zero documentation and no control in five of our seven locations.”

“Our productivity was positively impacted, since we started to act proactively and more effectively in decision-making, based on reliable information provided by management dashboards. As the person responsible for this deployment, I am very proud that we are today on a higher step in the evolutionary escalation of technology application in Hypofarma’s business processes.”

“In a single solution, we were able to find a quality management tool, with systematized communication that reaches all of our collaborators, process automation and integrated components, not to mention flexibility and autonomy in the use of the software.”

“After three months of software implementation, with well-defined functional roles, responsibilities, and SLAs, we had real visibility of all stages. Also, our customer can monitor the loading phase through the chatbot, track the truck in real time as well as receive notifications automatically via email and WhatsApp, all integrated into the SoftExpert Suite platform.”

“Now, with the company’s document management, business process automation and dynamic action assignments up and running, Yorozu Automotive Alabama is able to easily retrieve and analyze incident resolution records to support continuous improvement efforts. This takes efficiency to a new level.”

“The results achieved are extremely beneficial to the relations between Nidec Global Appliance and its customers, ensuring that, with effective solutions, customer perceptions of the company’s products and processes are increasingly positive.”

“As a team, what most surprised us was the agility in implementing the processes in the tool, since our superintendent’s office needed to urgently implement the solution, and we were able to meet and fulfill the deadlines established. We are one step closer to our dream ISO.”

“We reduced the time spent on Document Management processes by 28%. The solution is very intuitive and, in addition to facilitating activity tracking, it allows for greater control over the company’s operations.”

“The SoftExpert Excellence Suite is an integrated management platform with unlimited potential. We were able to centralize and control all information associated with indicators, risks and audits across. The solution’s action plan works for both risk treatment and improvement actions. This makes it easy for leaders and managers to define and consult information intuitively and reliably, guaranteeing that action plans are created according to the results found.”

“The layout of SoftExpert Excellence Suite evolved in comparison to the previous system and the gains in productivity are quite clear, primarily due to the increased speed of task processing in the system. Now the screens are also more user friendly and the path for reaching certain system areas was reduced, eliminating the need for several clicks. We are satisfied with the migration, completed within the established deadline, and with the evolution we saw in the system.”

“Today we have reliable contract performance monitoring, with the identification of problems and failures in an efficient way, an assertive action for solutions and suggestions for improvements. We have managed to reduce the risk of failures by 60%, according to data from the latest QMS audits, in the correct and complete application.”

“Before implementing the SoftExpert solution, the organizational criteria were inefficient. The SoftExpert tool has changed the way we work and has provided several benefits. We can efficiently and quickly organize and retrieve information, as well as comply with the requirements of the Quality Management System.”

“With SoftExpert Excellence Suite we created the iO2 Innovation Program, a decision of great strategic importance. The system allows for the registration of the idea and its follow-up through a structured and automated process. It fostered an innovative environment and boosted the company’s organizational performance.”

“With SoftExpert, we found a BPM solution that helps us to optimize the execution of tasks, by automating routines, reducing physical documents and e-mails. We have significantly reduced the bureaucracy in the administrative processes. The results include time-saving, resource reduction and increased productivity.”

“With SoftExpert Excellence Suite, we reduced the repetition of work, the number of documents printed out, the consumption of paper and the use of interoffice mail, as well as the control of operations using external spreadsheets. The information is stored in a single system that is easily controlled and which meets ISO certification requirements.”

“SoftExpert Excellence Suite is very important for our business. Various management requirements are currently being automated by the software: document control, corrective/preventive action, calibration, strategic management and performance indicators. Now, the tool is not only used by the Paraná plant, but by all the plants of the CSN group.”

“SoftExpert Excellence Suite supports us throughout the records flow chain for processes such as Deviations, Change Control, Out of Specification (OOS) Investigations, Market Complaints and Quality Events, as well as in the monitoring of corrective and preventive actions. There were many benefits.”

“With SoftExpert Excellence Suite we have greater information security where the data is integrated with other essential systems, such as our ERP. This facilitates the monitoring budget management and the KPIs, providing significant performance gains, as well as allowing for decentralized and standardized management.”

“We have 9,337 measuring instruments, of which 936 are verified and 8,401 are calibrated. It would be virtually impossible to perform documentation management and calibration control without a robust software like SE Suite.”

“SE Suite streamlines our work and reduces the time spent on document and process management. As a result, we have more time to devote to innovation and improvements that can provide great benefits for the company.”

“With SoftExpert solutions we have seen significant productivity gains, increased the agility of document management operations and we’ve saved hours of work that were previously targeted for these tasks.”

“The solution provided us with organizational agility and improved control of records and documents. We have seen a clear saving of time and resources. The consumption of paper is practically inexistent for the related processes, as well as the need of physical space for the storage of printed documents.”

“SoftExpert Calibration guarantees the correct management of instruments and calibrations. It offers a mechanism for notifying users of pending items and the activities deadlines, ensures structured data management, allows for the definition of responsibilities per user and guarantees the secure and efficient completion of the MSA studies.”

“SoftExpert Suite is important in our Product Development Process. Market-related aspects (such as brand strategy, market opportunity and price positioning) and technical (such as formulation, production capacity and availability of raw materials) are managed in the system and, later, they are discussed by the Critical Analysis Group (GAC).”

“With SoftExpert BPM, DeKalb achieved the process approach required in IATF 16949. The solution was essential to understand how our business was working, and where the inefficiencies were. Through the continual improvement, it supports us to reduce costs for our organization and for our customers.”

“SoftExpert Excellence Suite has allowed us to streamline and standardize our activities, making everybody speak the same language. This valuable time saving in executing activities was reinvested on analysis and process improvement, as well as getting people trained, making our activities more productive and ahead of our competitors.”

“SoftExpert CPM is helping us define the strategy based on company analyses. It allows us to measure performance based on goals while monitoring the evolution of activities. Through SoftExpert EQM, we perfected the controls for maintaining the ISO 9001, OHSAS 18001 and ISO 14001 certifications. In addition, the reduced use of paper also improved our results from an environmental perspective and accelerated document management.”

“With SoftExpert Excellence Suite, we’re able to match increased regulatory expectations with our daily practice, while reducing the cost of compliance. I have great deal of faith in the reliability and quality of SoftExpert products.”

“Considering the importance and excellence of the activities falling under the company’s responsibility, CAMMESA decided to install a Quality Management System and earn the ISO 9001 certifications. The SoftExpert system offered us a way to effectively manage SGI and ensured adequate document controls for maintaining the certifications.”

“SoftExpert Excellence Suite assists in our joint management of projects, products and processes through the integration of people, processes and products in a single cooperative solution, while meeting the requisites of ISO 13485, ISO 14971, 21 CFR Part 11 and ANVISA. This helps strengthen our management and innovation processes as well as develop products that stand-out in terms of quality and safety for our patients.”

“SoftExpert ECM streamlined the document search process at Tortuga. The solution optimized our activities and saved approximately 30 minutes per search.”

“The SoftExpert solution was implemented quickly and the period of user adaption to the solution occurred quite naturally, especially considering that in the pharmaceutical segment there is a legal requirement to work with reliable and secure records to guarantee the quality of products, posing no risk to the population.”

“The document management system allowed us to save approximately 70% on paper and printing costs, as well as 5% in terms of the work hours of those people involved with the signing, photocopying and distribution of documents.”

“On adopting the SE APQP-PPAP module, which includes SE Action, SE Inspection and SE Document, our productivity and reliability increased greatly. Use of this software helped us to meet the ISO/TS 16949 standard requirements, providing security in the daily routine of the Engineering area and auditing, while easily proving full compliance with the standard and customer requirements.”

“The SoftExpert solution proved to be a valuable support tool for the documentation management system at Compagas, serving for both the physical and electronic archive as well as for document procedures. Among the benefits generated were the improved control and security, faster recovery, reduced costs with printing, less time spent on searches, streamlined organizational processes and faster decision making.”

“Online access to wherever we offer services ensures us speedy responses, through reliable and updated information, which, in turn, facilitates decision making and customer satisfaction.”