Retail, Wholesale and Distribution

SoftExpert provides integrated solutions to digitize operations, ensure regulatory compliance, and develop talent, from HR to Governance. Automate logistics workflows, centralize critical documents, strengthen risk and project management, and empower teams with greater agility. Adapt to market changes with intelligence and keep your business competitive in a dynamic, demanding environment.

Discover the SoftExpert Way of Solving Your Challenges

Reduce onboarding and hiring time by up 80% bt digitizing HR processes with automated workflows, documents, and electronic signatures.

Increase project management speed by up to 70% with integrated goal tracking, budgeting, and financial KPIs in smart dashboards.

Lower non-compliance and operational failure risks by up to 60% through centralized management of documents, risks, and automated action plans.

Trusted by leading companies

Consumer GoodsBrazil

Nidec Global Appliance improves customer relations with SoftExpert's global solution

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ESMBPMBrazil

Vivara reduce email volume and improves SLA management with SoftExpert

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A Platform That Delivers Real Results for Retail, Wholesale, and Distribution

Centralize internal policies, procedures, manuals, and strategic documents on a single platform with full revision, approval, and version control.
Improve governance and auditing with access traceability, evidence tracking, and automated versioning.
Reduce risks and ensure compliance with tax, safety, and quality regulations, supporting audits and certifications such as ISO 9001, ISO 37301, and LGPD.

Learn more about SoftExpert ECM →

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Manage portfolios with dozens of concurrent projects using smart workflows, dashboards, and real-time indicators.
Automate the entire project lifecycle, from proposal to execution, with views by department, area, or delivery type.
Eliminate manual controls and gain full visibility into deadlines, budgets, and goals.

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Digitize processes such as onboarding, training, and internal communications with integrated, automated workflows.
Eliminate paperwork and streamline the employee experience with electronic signatures.
Develop talent with 100% online training paths integrated with performance indicators.

Learn more about SoftExpert HDM →

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Monitor vulnerabilities and controls using personalized portals and automated tasks by owner and deadline.
Manage compliance, reputational, and operational risks with an impact and probability matrix.
Fully support internal and external audits with action plans, evidence, and validity alerts.

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Use Cases

See how SoftExpert can support your company in the Retail, Wholesale, and Distribution sector

Gain full control over strategic and operational initiatives.

Manage dozens of projects simultaneously with views by department, automated timelines, and integrated financial data.

Centralize the project portfolio with filters by area and delivery type.
Automate requests, approvals, and SOP reviews.
View status, budget, and goals in real-time dashboards.

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Regulations

Support compliance with the following standards and regulations

ISO 9001 ISO 14001 ISO 45001 FSSC 22000

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Corporate Performance

Enterprise Service Management

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Secure, compliant, and ready to integrate with your ecosystem

Built to connect with your existing stack while keeping governance, traceability, and control at the center.

Glossary

5S Methodology

Workplace organization and cleanliness method.

Value Chain

Set of strategic activities that an organization performs to deliver value to the customer (Michael Porter's concept). In BPM, it is a reference for identifying which processes are critical to the business.

Process Capability

Measure of a process's ability to produce results within specified limits. Evaluates whether the process is predictable, stable, and capable of meeting defined requirements.

ERP (Enterprise Resource Planning)

Integrated business management system. In BPM, it is integrated into the BPMS so that automated processes can read and write data in modules such as finance, inventory, and HR.

Scalability

Ability of a process or BPMS platform to grow in volume without loss of performance. Scalable processes are standardized and replicable.

Recognized Platform

An award-winning platform recognized by customers

Trusted by users and rated across leading software review platforms for value, usability, and support.

Global Thinking with Local Service

SoftExpert's global presence, with operations on every continent, drives its growth by delivering strong, personalized service tailored to each local market.