SoftExpert Workflow

Workflow Automation

• Automates and controls workflows in a production environment, assigning process tasks to the right team, role or individual at the appropriate time.
• Captures documents and images using native integration with the SoftExpert Capture component.
• Improves knowledge sharing by automating collaborative and ad hoc human interaction.
• Enforces task priorities and deadlines required to meet Service Level Agreements.
• Provides users with a standard-based electronic form interface for information input.
• Has a unique portal for external users to initiate activities and requests.
• Manages and delivers content through integrated searchable document management.
• Provides full task management, including the delegation of tasks and process scheduling.
• Web services (SOAP/REST) and standard APIs facilitate seamless integration with third-party applications (e.g. ERP, CRM, Office).
• Sophisticated decision rules integrated into process flows.
• Allows you to enter hours directly into the SoftExpert Activity Control component.
• Integrates with SoftExpert Knowledge Base, allowing articles to be shared in multiple languages.
• It allows you to initialize workflows and perform tasks via smartphones and tablets.