In today’s competitive economy, cultivating strategic partner relationships is crucial to any company’s long-term success.
SoftExpert recognizes the importance of partner relationships and is dedicated to providing a profitable agreement with partners.
At SoftExpert, partners are a valuable asset. We do not consider our partners just as an outlet for selling products, but as a part of the SoftExpert Team. Around the world, our partners work together to provide customers the best possible terms for buying and using our solutions.
What do we offer?
SoftExpert is truly recognized as a technological leader in Software Solutions for Compliance and Performance Excellence. However, this is not enough. We clearly understand to achieve success in selling our highly-acclaimed products, our partners must also succeed.
Therefore, in addition to attractive profit margins and commissions, we provide every partner with extensive marketing support and training.
SoftExpert also strives to actively develop and maintain a personal relationship with each of our partners and to ensure that they are always aware of our development roadmap and long-term company goals.
Why do we have the best solution?
- Powerful: the most complete suite for enterprise-wide excellence and compliance management;
- State of the Art: fully compliance with the major international frameworks and regulations including ISO 9000, ISO 14000, OHSAS 18000, IATF 16949, ISO 22000, ISO 27001, FDA 21CFR Part 11, SOX, Six Sigma, COBIT, ISO 20000, ITIL, PMBOK, CMMI, BSC, BPM, etc;
- Portable: full web technology with Microsoft and Linux compatibility;
- Best ROI: over 2 thousand customers around the world, including Coke, Avon, Gillete, Toyota, Panasonic, Phillip-Morris, Kraft Foods, GM, Volkswagen, Saint-Gobain, Mitsubishi, Bunge, PPG, Daimler Chrysler, etc;
- Best Value: a partner network established in over 20 countries.
The SoftExpert mission is to provide intelligent and innovative solutions, consider loyal relationships with customers as an integral part of success, empowering people, and promoting benefits to society.
SoftExpert Solution Partner Program was developed as a unique business alliance program to add harmony and balance among businesses in order to build and maintain a qualified worldwide network of value-added resellers, consulting firms, training providers, enterprise software/solutions providers, data providers and system integrators to ensure a successful market and delivery of complete process control solutions to targeted industries.
The services provided by our Solution Partners are built around their core competencies and the unique capabilities of SoftExpert solutions. Some of those services may include process consultancy aimed at professional services, hardware and/or software installation, customization to meet the unique needs of customers, generic or customer specific training delivered on-site or through electronic methods and integration with other applications.
Referral Partners are typically consulting or technology based companies which understand the benefits our solution can bring to their customers or other companies within their network, thus recommending it to them.
When opportunities are identified, Referral Partners contact SoftExpert VAR or Reseller, which will then conduct the next steps in the sales process.
Referral Partners earn referral fees for sales that result from any new lead they generate.
Value added reseller(VAR)
Value Added Resellers are international industry leaders which want to add value to their current products and/or services portfolio, extending their solution with part of the SoftExpert product portfolio.
SoftExpert products become part of their solution package.
SoftExpert Resellers resell all or part of the SoftExpert product portfolio. Along with a team or a business unit which primary focus is selling SoftExpert solutions, they are responsible for the whole sales life cycle, and also for providing professional services to support training, implementation, technical support and maintenance of the products.
Distributor Partners represent SoftExpert in a country or region. They resell all or part of the SoftExpert product suite, generally through a network of sales partners. They are responsible for developing, supporting (including marketing campaigns) and monitoring processes.
They are also responsible for providing product localization (translation) to their region or country and professional services to support training, implementation, technical support and maintenance of the products, directly or through their sales partners.
We have a close working relationship with our Distributors. They often have extensive domain experience and receive ongoing training and technical support, enabling them to deliver high-quality services directly to customers, or through their sales channel.
The following table summarizes each of SoftExpert Standard Partner Categories and Business Activities related to the partnership:
|Business Activities / Partner Category||Referral||VAR||Reseller||Distributor|
|Prospecting / Finding Potential Buyers|
|Software Implementation Services and Technical Training|
|Customer Account Management|
|First Level Support|
|Second Level Support|
|Develop Sales Channel|
SoftExpert provides the following Standard partnership categories:
SoftExpert’s Business Process Outsourcing program is focused on forging relationships with leading companies that have a core competency in this area. BPO partners use SoftExpert solutions to provide their services, thus adding value to their offer and streamlining services to their customers.
SoftExpert establishes a close working relationship with BPO partners. They often have extensive domain experience and receive ongoing training and technical support, enabling them to deliver high-quality services to their customers.
OEM (Original Equipment Manufacturers) Partners integrate software technologies from Softexpert with their own product offering for commercial resale. These partners may add on, bundle, host or embed our software.
SoftExpert solutions integrate partner’s offers portfolio and becomes transparent to the end user. OEM partners receive aggressive resell discounts and technical, development, marketing and sales support to ensure that their offers portfolio will provide market- leading software solutions.
These partners are characterized as global leaders across technical, marketing, sales, or services capabilities and typically represent a strong brand in their industry, specialty or vertical market.
Strategic Alliances are also generally multinational, with significant presence in multiple geographic regions. Membership within this category is by invitation only.
Corporate Headquarter Contacts: