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    SoftExpert ICM

    Innovation and Change Management

    Drive innovation and organizational change

    The Solution – SoftExpert ICM

    SoftExpert ICM is a solution for innovation and change processes at organizations of any size and in every market segment. It is a management tool that helps teams easily enable and implement transformation processes. The solution allows everyone involved in business innovation to be managed, from operators to managers. It controls team activities, workflows, specific requests, projects and processes, through simplified control and monitoring.

    The solution is designed to manage the entire innovation lifecycle, starting with new idea generation, idea selection and prioritization, and up through approval, impact assessments, implementation of innovation and change projects, portfolio management and benchmarking for performance and return on investment in innovation and change. SoftExpert ICM provides an ideal method for organizing your idea funnel.

    Innovation and Change Management – ICM

    Read More
    Read More

    The platform allows employees, customers, partners and suppliers to participate in the ideation process, offering an organized and safe collaborative space for generating ideas, innovation and changes. SoftExpert ICM enables the transformation of ideas and concrete results. The tool makes it possible to define criteria and formulas to evaluate, score and classify ideas proposed, making the process more transparent and helping you to make decisions consistently, enabling you to promote the most promising ideas for the next stage of innovation: implementation.

    SoftExpert’s solution allows organizational changes to take place effectively, optimizing the implementation of new projects and maintaining the performance of the company’s operations. SoftExpert ICM controls all the processes in the transformation cycle, including change requests, opening of new projects, task planning in Kanban, impact analysis, implementation and post-deployment monitoring. In addition, it provides documentation, review, and reporting tools to increase the visibility of transformation processes.

    The use of resources and technologies to manage innovation and change can be controlled through automated flows, integrated content and distribution controls. A complete management tool that makes automated decision-making possible, enabling scalability of activities. In short, the tool offers total control over innovation and change processes, giving the entire team visibility. Every company issue, like business rules, content and processes, is integrated for easy application according to international standards and regulations such as: ISO 9001, PMBOK, Good Manufacturing Practices, Six Sigma, ITIL, IATF 16949, FDA, CMMI, and BSC, among others.

    • Idea registration form

      Idea registration form

    • Assessment and approval flows

      Assessment and approval flows

    • Meetings

      Meetings

    • Task schedule and monitoring

      Task schedule and monitoring

    • Performance results

      Performance results

    • Change and innovation management portal

      Change and innovation management portal

    Main Benefits

    Simplify organizational change and innovation processes with automated tasks and controls using your business rules.

    Make it possible for employees, customers and partners to submit ideas by facilitating the ideation process and promoting the engagement and collaboration of the entire organization.

    Collect, develop, evaluate, prioritize, approve and implement the right ideas.

    Facilitate the implementation of innovation and change in your organization and assess the potential impact of ideas and the resources needed to put them into action.

    Start implementation based on the type of change and innovation, through Projects, Action Plan or Kanban.

    Create automatic schedules and deadlines, control and monitor implementation in real time for innovations and changes.

    Collaborate, execute and monitor the performance of innovation and change projects, according to indicators and activities inside or outside the company, using any device.

    Monitor the financial return or ROI of innovation and change projects.

    Create custom charts with the data you want and evaluate reports and dashboards to measure the effectiveness of your process.

    Resources

    Features

    INNOVATION

    Involve employees, partners, suppliers and customers in the idea gathering process, promoting organization-wide engagement and collaboration.

    PROCESSES

    Intuitive processes for managing the lifecycle of innovations and changes, from idea gathering to idea prioritization, impact assessment, approval, implementation, results and performance.

    PROJECTS

    Project planning, implementation and monitoring to ensure all deliverables are on schedule.

    PORTFOLIO

    Single repository for prioritizing and evaluating all innovation and change initiatives.

    CENTRALIZED TASKS

    Centralized task management with alerts and notifications for those responsible.

    RESULTS

    Gain visibility in relation to results, from the idea to the end of the project, through customizable portals, indicators and constantly updated data.

    Know some success stories

    More Resources

    See also

    SoftExpert CPM
    SoftExpert ERM
    SoftExpert GRC
    SoftExpert EQM
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    SoftExpert
    • Products
      • By business needs
        • Overview
        • Business Process Management – BPM
        • Corporate Performance Management – CPM
        • Enterprise Asset Management – EAM
        • Enterprise Content Management – ECM
        • Enterprise Quality Management – EQM
        • Enterprise Risk Management – ERM
        • Environmental, Social and Corporate Governance Management – ESG
        • Governance, Risk and Compliance Management – GRC
        • Human Development Management – HDM
        • Innovation and Change Management – ICM
        • Enterprise Service Management – ESM
        • Product Lifecycle Management – PLM
        • Project and Portfolio Management – PPM
        • Supplier Lifecycle Management – SLM
      • By industry
        • Overview
        • Aerospace and Defense
        • Agribusiness
        • Architecture, Engineering & Construction
        • Automotive
        • Chemicals
        • Consumer Goods
        • Education
        • Energy & Utilities
        • Financial Services
        • Food & Beverage
        • Healthcare
        • High-tech
        • Medical Devices
        • Mining & Metals
        • Pharmaceuticals & Biotechnology
        • Public Sector & Associations
        • Retail
        • Transportation & Logistics
      • By regulation
        • Overview
        • AS9100
        • BPMN
        • BSC
        • CBOK
        • CMMI
        • COBIT
        • COSO
        • FDA 21 CFR Part 11
        • FDA 21 CFR Part 820
        • FSSC 22000
        • GDPR
        • IATF 16949
        • ISO 10015
        • ISO 13485
        • ISO 14000
        • ISO 15189
        • ISO 19011
        • ISO 20000
        • ISO 22000
        • ISO 22301
        • ISO 26000
        • ISO 27001
        • ISO 31000
        • ISO 37001
        • ISO 45001
        • ISO 50001
        • ISO 55000
        • ISO 9000
        • ISO/IEC 17025
        • ISO/TS 14253
        • ITIL
        • OHSAS 18000
        • PMBOK
        • Six Sigma
        • SOX
      • All products
        • Overview
        • Action Plan
        • Analytics
        • APQP-PPAP
        • Archive
        • Asset
        • Audit
        • Calibration
        • Capture
        • Competence
        • Customer
        • Document
        • FMEA
        • Form
        • Incident
        • Inspection
        • Kanban
        • Knowledge Base
        • Maintenance
        • Meeting
        • MSA
        • PDM
        • Performance
        • Portfolio
        • Problem
        • Process
        • Project
        • Protocol
        • Request
        • Requirement
        • Risk
        • SPC
        • Storeroom
        • Supply
        • Supplier
        • Survey
        • Time Control
        • Training
        • Workflow
      • SoftExpert Excellence Suite
      • SoftExpert Excellence Suite
    • Services
      • Overview
      • Training
      • Cloud Computing
      • Consulting and Implementation
      • Customization Services
      • Integration
      • Performance Optimization
      • Service Hours Pack
      • Support
      • Validation
    • Company
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        • Strategic alliances
        • Become a Partner
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