“Before implementing the SoftExpert solution, the organizational criteria were inefficient. The SoftExpert tool has changed the way we work and has provided several benefits. We can efficiently and quickly organize and retrieve information, as well as comply with the requirements of the Quality Management System.”
Engie Tractebel Engineering
"With SoftExpert, we found a BPM solution that helps us to optimize the execution of tasks, by automating routines, reducing physical documents and e-mails. We have significantly reduced the bureaucracy in the administrative processes. The results include time-saving, resource reduction and increased productivity."
“With SoftExpert Excellence Suite, we reduced the repetition of work, the number of documents printed out, the consumption of paper and the use of interoffice mail, as well as the control of operations using external spreadsheets. The information is stored in a single system that is easily controlled and which meets ISO certification requirements.”
"We have achieved improved dependability as well as standardization in our processes to assure measurement consistency and the required monitoring to verify conformity in our products. This adds enhanced safety and quality to our customers."
“SoftExpert Excellence Suite is very important for our business. Various management requirements are currently being automated by the software: document control, corrective/preventive action, calibration, strategic management and performance indicators. Now, the tool is not only used by the Paraná plant, but by all the plants of the CSN group.”
CSN - Companhia Siderúrgica Nacional
“SoftExpert Excellence Suite supports us throughout the records flow chain for processes such as Deviations, Change Control, Out of Specification (OOS) Investigations, Market Complaints and Quality Events, as well as in the monitoring of corrective and preventive actions. There were many benefits.”
"SoftExpert Calibration guarantees the correct management of instruments and calibrations. It offers a mechanism for notifying users of pending items and the activities deadlines, ensures structured data management, allows for the definition of responsibilities per user and guarantees the secure and efficient completion of the MSA studies."
Marcegaglia - Italy
"SoftExpert Suite is important in our Product Development Process. Market-related aspects (such as brand strategy, market opportunity and price positioning) and technical (such as formulation, production capacity and availability of raw materials) are managed in the system and, later, they are discussed by the Critical Analysis Group (GAC)."
"Initially, the solution was implemented in the Operations, Drilling and Works divisions, but, with the benefits provided, we decided that the entire organization should adhere to the system."
"With SoftExpert BPM, DeKalb achieved the process approach required in ISO/TS 16949. The solution was essential to understand how our business was working, and where the inefficiencies were. Through the continual improvement, it supports us to reduce costs for our organization and for our customers."
Dekalb Metal Finishing - USA
Video Case Neogrid
At NeoGrid, a Brazilian multinational with offices on five continents and a leader in the supply chain synchronization market, with a network of over 300,000 interconnected companies, striving for excellence in management and processes across all of its areas has always been a part of the organizational culture and has been a determining factor to the company’s success.
With the growth of the business and geographic expansion of its operations, execution and integrated strategy and process management have become more and more difficult, and the company looked to Information Technology to also overcome this challenge.
Watch the video with testimonials from top NeoGrid executives to understand how the SoftExpert solution helped the company become more efficient, automating and enhancing strategy management, processes and corporate governance, while increasing security and agility in decision-making.