18 item(s)
White Paper
Read this article to find out about the latest changes to the Cobit framework to manage multiple IT systems in an ever-changing world.
What’s new in COBIT?
White Paper
Read this article and find out about best governance practices to manage multiple systems in a corporate scenario.
4 perspectives to successful implementation of Corporate Governance
White Paper
How to choose the right suppliers, service providers and sub-tier suppliers, and how to monitor them to ensure FDA compliance.
Managing your Medical Device suppliers – Tips for ensuring they are truly FDA compliant
White Paper
Different models of business excellence, reinforcing that a holistic approach can become so much more than an annual ritual.
To business excellence and beyond
White Paper
Read this article to find out more about best governance practices with latest COBIT insights of the industry's framework.
A guide for tailoring a governance system for information and technology
Webinar
This webinar will show you the benefits of adopting ISO 20000 as an IT service provision validation mechanism for ITIL implementations.
ITIL and ISO 20000: Fundamentals and necessary compliance synergies
White Paper
How to select and manage external providers (processes, products and services) taking into account performance and risk-based thinking.
How to control externally provided processes, products and services
White Paper
The several factors that must be considered when determining the appropriate sample size for process validation.
Process Validation: How many sample sizes do I need?
Video
SE Inspection is designed for measuring supplier quality, delivery, service performance, as well as incoming/outgoing goods across operational and business processes.
Incoming/Outgoing Goods Inspection – SE Inspection
Video
SoftExpert Excellence Suite is the most comprehensive solution to collaboratively solve critical business excellence challenges into ...
SoftExpert Excellence Suite
White Paper
A better integration between the main IT frameworks and industry BPM best practices.
ITIL®, COBIT® and CMMI®: Ongoing confusion of process and function
Ebook
Read this eBook to find out which are the elements for make your ITSM initiatives more successful.