16 item(s)
Ebook
Do you want to reach a high level of customer loyalty and stand out in the market? Read this eBook and perfect your satisfaction survey.
How to Measure Customer Satisfaction
Video
SE Survey allows users to create and publish a survey in minutes.
Survey management – SE Survey
White Paper
Read this article to find out about the latest changes to the Cobit framework to manage multiple IT systems in an ever-changing world.
What’s new in COBIT?
White Paper
Read this article and find out about best governance practices to manage multiple systems in a corporate scenario.
4 perspectives to successful implementation of Corporate Governance
White Paper
Different models of business excellence, reinforcing that a holistic approach can become so much more than an annual ritual.
To business excellence and beyond
White Paper
Read this article to find out more about best governance practices with latest COBIT insights of the industry's framework.
A guide for tailoring a governance system for information and technology
Webinar
This webinar will show you the benefits of adopting ISO 20000 as an IT service provision validation mechanism for ITIL implementations.
ITIL and ISO 20000: Fundamentals and necessary compliance synergies
Webinar
Webinar on how to compile winning questions and answers for your survey and, moreover, how to automate surveys to optimize your time.
How to Write and Automate a Successful Survey
Video
SE Survey allows users to create and publish a survey in minutes.
Survey management – SE Survey
Video
SoftExpert Excellence Suite is the most comprehensive solution to collaboratively solve critical business excellence challenges into ...
SoftExpert Excellence Suite
White Paper
A better integration between the main IT frameworks and industry BPM best practices.
ITIL®, COBIT® and CMMI®: Ongoing confusion of process and function
Ebook
Read this eBook to find out which are the elements for make your ITSM initiatives more successful.