Developing products and services with a quality standard that satisfies customers is part of SoftExpert’s quality policy. To achieve this, the company continually makes improvements to its products, services and its internal processes.
The customer is an agent of change, through the feedback sent to our Ombudsman. This feedback is received, analyzed and forwarded for an implementation study.
Among the improvement actions taken in the first half of 2017, we can highlight: the expansion of automated testing coverage, including performance testing of the main operations of the SE Suite components; and the expansion of the steps of unit tests and code review to reduce incidents that could prevent the use of SE Suite.
Take advantage and also learn about the product improvements introduced in the latest version of SoftExpert Excellence Suite by accessing Release Notes 2.0.8.
You can get in touch with the Ombudsman using any of the following channels:
- Customer portal
- ouvidoria@softexpert.com
- Telephone: +55 47 2101-9966
ABOUT SOFTEXPERT
Operating in the business management software market, SoftExpert emerged in 1995 in southern Brazil. Currently, the brand has over 500 employees, 2,000 customers, 600,000 users spread across 50 countries, 300 partners worldwide, including strategic alliances with companies such as AWS, Bakertilly, Deloitte, Kodak Alaris, and DocuSign, in addition to business units in 9 countries. This is because SoftExpert has solutions for companies ranging from business management and corporate quality to environmental, project and government management in just one contract for its customers, providing them with greater efficiency, agility, and cost-effectiveness. Its global presence shows that SoftExpert adapts its range of services according to the needs of companies, as well as their locations. The platform offers a set of multi-language modules that are integrated to automate processes and optimize different business areas of organizations.