119 item(s)
Ebook
Find out the benefits of an IT ticketing management system. See how to revolutionize the management of requests in your company.
IT ticketing management – Complete guide for agile and effective service
White Paper
Learn how to reduce human error deviations in pharma manufacturing by using tools like 5 Whys, fishbone diagram, and more.
“Human error” deviations: How you can stop creating (most of) them
Ebook
In this eBook, we show that the first aspect to be worked on in a process of digital transformation is the organizational culture. Throughout the eBook, we present six essential elements that will make your company more agile, profitable, and prepared for the future.
Digital transformation – The agent to promote innovation
Cases
The tool allowed for the continuous improvement of processes, in addition to supporting the achievement of the certification by ONA and ISO 9001 certification
Santa Rita Hospital and Maternity automates processes and earns ONA hospital certification with a SoftExpert solution
Ebook
In this e-book we present the first aspect to be worked on in digital process transformation: the digitalization of documents.
Digital Process Transformation. Level 1 – Digitalize documents
Ebook
In this eBook, we show what Enterprise Service Management (ESM) is all about and how it helps a range of departments in companies to provide better services to customers and employees.
Reimagining services management
White Paper
Discover how fault tree analysis can help you troubleshoot, perform root cause analysis and implement an effective CAPA.
Fault tree analysis: Uncovering the root causes of more complex problems
Ebook
Learn how to prepare for the transition to the new FSSC 22000 6.0 version and see what the expected benefits of this change are.
How to adapt to the new FSSC 22000 6.0 version
Cases
The solution covers the automation of twenty processes, integration with ERP, in addition to the certificate maintenance
Raymundo da Fonte strengthens corporate governance with SoftExpert technology
White Paper
Read this article and learn how to use 7 tools that can help you achieve revolutionary quality and performance in 30 days.
7 tools for breakthrough quality and performance in 30 days
White Paper
Read this article to learn when to use a fishbone diagram and why you should do it more often than you think.
When to use a fishbone diagram
Ebook
Read this eBook to master the Kaizen philosophy and how it can help you drive continuous improvement in your company.