91 item(s)
Ebook
Find out the benefits of an IT ticketing management system. See how to revolutionize the management of requests in your company.
IT ticketing management – Complete guide for agile and effective service
Cases
The tool allowed for the continuous improvement of processes, in addition to supporting the achievement of the certification by ONA and ISO 9001 certification
Santa Rita Hospital and Maternity automates processes and earns ONA hospital certification with a SoftExpert solution
Ebook
In this eBook, we show what Enterprise Service Management (ESM) is all about and how it helps a range of departments in companies to provide better services to customers and employees.
Reimagining services management
Cases
The solution covers the automation of twenty processes, integration with ERP, in addition to the certificate maintenance
Raymundo da Fonte strengthens corporate governance with SoftExpert technology
Ebook
Calibration concepts you've always wanted to know in a simple and didactic way. Learn about Accuracy, Tolerance, Verification and more
Calibration: A detailed guide to instrument accuracy and reliabilit
Ebook
See how process automation can facilitate digital transformation and contribute to improving your company's results.
Process automation: How to drive the digital transformation journey
Ebook
Do you want to reach a high level of customer loyalty and stand out in the market? Read this eBook and perfect your satisfaction survey.
How to Measure Customer Satisfaction
Webinar
If your company is struggling with internal CAPAs, watch this webinar and learn how to implement a good CAPA program.
Management of an Effective CAPA
Magazine
Excellence Magazine: Premium content with best practices and success stories in Management Excellence.
Excellence Magazine – Edition 1
Webinar
Watch this webinar and learn how to apply a systematic approach to planning and managing change in your organization.
How Organizations Manage Change with ISO 9001:2015
Video
SoftExpert Customer offers tools that help in achieving quality standards, such as ISO 9001, simplifying registration of customers and products, optimizing time spent, and gathering all partner information in one place.
SoftExpert Customer
Ebook
Do you want to achieve excellent results through a structured Supplier Management process? Read this eBook and learn how.