61 item(s)
Ebook
Find out the benefits of an IT ticketing management system. See how to revolutionize the management of requests in your company.
IT ticketing management – Complete guide for agile and effective service
Ebook
In this eBook, we show what Enterprise Service Management (ESM) is all about and how it helps a range of departments in companies to provide better services to customers and employees.
Reimagining services management
Cases
The solution covers the automation of twenty processes, integration with ERP, in addition to the certificate maintenance
Raymundo da Fonte strengthens corporate governance with SoftExpert technology
White Paper
Read this article and find out how to make the most of the risk matrix by transforming it into a risk plane.
Rehabilitating risk matrices
Ebook
See how process automation can facilitate digital transformation and contribute to improving your company's results.
Process automation: How to drive the digital transformation journey
Webinar
Watch this webinar to learn more about some of challenges of third party & supply chain risks.
Managing third party & supply chain risk
Magazine
Excellence Magazine: Premium content with best practices and success stories in Management Excellence.
Excellence Magazine – Edition 1
Webinar
Watch this webinar and see how to use Business Continuity Management to make your organization less vulnerable and more resilient.
Why Business Continuity is failing in our Complex Cyber World
White Paper
Read this article and learn how to make your company better prepared for the emergence of disruptive technologies.
How to use risk management to be prepared for disruptive technology
White Paper
Read this article and learn more about risk appetite and tolerance and how to take advantage of them in your business.
Risk Appetite and Risk Tolerance
Cases
Companhia Riograndense de Saneamento (Corsan), responsible for the water supply and wastewater treatment in Rio Grande do Sul, boosted productivity in the Information Technology sector.
Corsan raises productivity by 25% by automating IT processes with SoftExpert
Ebook
Discover the key factors that high-tech companies need to address to achieve operational excellence.