75 item(s)
Ebook
Read this e-book and learn how you can accomplish tangible, measurable and, above all, achievable results through OKRs
Turning objectives into results: Definitive manual for implementing OKRs
Ebook
Find out the benefits of an IT ticketing management system. See how to revolutionize the management of requests in your company.
IT ticketing management – Complete guide for agile and effective service
Ebook
In this eBook, we show what Enterprise Service Management (ESM) is all about and how it helps a range of departments in companies to provide better services to customers and employees.
Reimagining services management
Cases
The solution covers the automation of twenty processes, integration with ERP, in addition to the certificate maintenance
Raymundo da Fonte strengthens corporate governance with SoftExpert technology
White Paper
In this paper the author shows that the two approaches come from very different backgrounds, and are designed and implemented using different processes.
The Balanced Scorecard and the Business Excellence Model
Ebook
See how process automation can facilitate digital transformation and contribute to improving your company's results.
Process automation: How to drive the digital transformation journey
Webinar
Watch this webinar and discover the reasons companies don't improve continuously and how to change this situation.
What makes improvement continuous?
Ebook
Read this eBook to get a step-by-step guide to Strategic Planning and learn more about the main elements.
Step-by-step guide to Strategic Planning
Magazine
Excellence Magazine: Premium content with best practices and success stories in Management Excellence.
Excellence Magazine – Edition 1
White Paper
Read this article and learn how to leverage KPIs to monitor and drive change.
Using KPIs to drive changes
Webinar
Watch this webinar and find out how to create excellent strategic planning with team engagement.
How to Create a Strategic Plan with Your Team
White Paper
Read this article and learn more about the importance of alignment for successful strategy implementation.