51 item(s)
Ebook
Find out the benefits of an IT ticketing management system. See how to revolutionize the management of requests in your company.
IT ticketing management – Complete guide for agile and effective service
Ebook
In this eBook, we show what Enterprise Service Management (ESM) is all about and how it helps a range of departments in companies to provide better services to customers and employees.
Reimagining services management
Cases
The solution covers the automation of twenty processes, integration with ERP, in addition to the certificate maintenance
Raymundo da Fonte strengthens corporate governance with SoftExpert technology
White Paper
Read this article to learn when to use a fishbone diagram and why you should do it more often than you think.
When to use a fishbone diagram
Ebook
We've gathered SoftExpert’s most popular articles on quality auditing. Get access to the best content in one place!
Audit in practice
Ebook
See how process automation can facilitate digital transformation and contribute to improving your company's results.
Process automation: How to drive the digital transformation journey
Webinar
If your company is struggling with internal CAPAs, watch this webinar and learn how to implement a good CAPA program.
Management of an Effective CAPA
Magazine
Excellence Magazine: Premium content with best practices and success stories in Management Excellence.
Excellence Magazine – Edition 1
White Paper
Read this article and learn five strategies to help you maximize the value of your audits and improve your management system performance.
5 Simple Steps to High-Value Audits
Ebook
Read this eBook and learn how to make your process for handling non-conformities and corrective actions more robust.
Nonconformities and Corrective Actions: The ultimate guide to solve problems in a smart way
White Paper
Read this article and discover tips for developing a CAPA plan capable of making significant improvements from your audits.
How to Drive Meaningful Improvement with a CAPA Plan
Ebook
Read this eBook and find out how the GDPR can impact your business. Find out how to adapt to ensure compliance with the standard.