88 item(s)
Ebook
Find out the benefits of an IT ticketing management system. See how to revolutionize the management of requests in your company.
IT ticketing management – Complete guide for agile and effective service
Ebook
Discover how the 3 lines risk management model can help ensure the continuity and competitiveness of your financial institution.
The 3 lines model in risk management – a practical guide for Financial Sector institutions
White Paper
Learn how to reduce human error deviations in pharma manufacturing by using tools like 5 Whys, fishbone diagram, and more.
“Human error” deviations: How you can stop creating (most of) them
Ebook
In this eBook, we show what Enterprise Service Management (ESM) is all about and how it helps a range of departments in companies to provide better services to customers and employees.
Reimagining services management
Cases
The solution covers the automation of twenty processes, integration with ERP, in addition to the certificate maintenance
Raymundo da Fonte strengthens corporate governance with SoftExpert technology
Ebook
Read this e-book and see 8 steps that can help you with the health and safety risk management in the energy sector.
8 steps for the health and safety risk management in the energy sector
White Paper
Read this article and find out how to make the most of the risk matrix by transforming it into a risk plane.
Rehabilitating risk matrices
Ebook
Read this eBook and learn important tips that will help you apply the FMEA tool to prevent risks and improve the reliability of your business.
FMEA: A complete guide to identifying and preventing risks in your company
Ebook
See how process automation can facilitate digital transformation and contribute to improving your company's results.
Process automation: How to drive the digital transformation journey
Webinar
Watch this webinar to learn more about some of challenges of third party & supply chain risks.
Managing third party & supply chain risk
Ebook
Read this ebook and learn how to ensure occupational health and safety in 8 steps.
Occupational health and safety – An 8-step guide to risk management
Magazine
Excellence Magazine: Premium content with best practices and success stories in Management Excellence.