- White Paper
Maintenance vs. Production: How to Mend the Relationship
Read this article to learn how to deal with conflicts between the production and maintenance areas and improve their productivity.
- White Paper
Digital Transformation Map
Digital Transformation? Perfectly Plan and Execute Your Transition with a Simple and Practical Map that Can Help Your Organization
- White Paper
Measuring the Cost of Quality for Management
An article using a wide variety of examples to discuss practical application of the COQ (Cost of Quality) methodology.
- White Paper
Process Improvement — The Agile Approach
Read this article and find out more about how to apply DMAIC to improve processes and achieve better outcomes.
- White Paper
Process Improvement: 5 Ways to Make Your Operations More Transparent
Read this article and find out what the most important actions are for building transparent processes in your company.
- White Paper
Process Validation: How Many Sample Sizes do I Need?
The several factors that must be considered when determining the appropriate sample size for process validation.
- White Paper
Merging Methodologies to Make a Business Process Reengineering a Success
Read this article and find out more about how combining methodologies can make organizational change initiatives successful.
- White Paper
ITSM Incident and Problem Management Methods
In this White Paper, Rick Leopoldi discusses incident and problem management methods, along with best practices for service desk implementation.
- White Paper
ISO 20000 - IT Service Management System
An ISO 20000 overview, its key clauses and the link between ISO 20000 and other standards.
- White Paper
ISO 26000 – Social Responsibility
An overview of ISO 26000, its main clauses, links between ISO 26000 with other standards, benefits certification path and more.
- White Paper
ISO 27001 – Information Technology Security Management
In this white paper, PECB discusses the main clauses of ISO 27001, its links with other standards and guidelines and more.
- White Paper
ISO 31000 - Risk Management Principles and Guidelines
An overview of ISO 31000, its main clauses, links between ISO 31000 with other standards, benefits certification path and more.
