

Read this article and find out more about how to apply DMAIC to improve processes and achieve better outcomes.
Read this article and find out what the most important actions are for building transparent processes in your company.
The several factors that must be considered when determining the appropriate sample size for process validation.
Read this article and find out more about how combining methodologies can make organizational change initiatives successful.
In this White Paper, Rick Leopoldi discusses incident and problem management methods, along with best practices for service desk implementation.
An ISO 20000 overview, its key clauses and the link between ISO 20000 and other standards.
An overview of ISO 26000, its main clauses, links between ISO 26000 with other standards, benefits certification path and more.
In this white paper, PECB discusses the main clauses of ISO 27001, its links with other standards and guidelines and more.
An overview of ISO 31000, its main clauses, links between ISO 31000 with other standards, benefits certification path and more.
Understand ISO 17025 Requirements and Effectively and Safely Manage Testing and Calibration at your Laboratories.
A better integration between the main IT frameworks and industry BPM best practices.
How some actions play a critical role in effective IT Service Management.




















Pourquoi les clients choisissent SoftExpert ?
"Aujourd’hui, grâce à la gestion des documents, à l’automatisation des processus métier et aux affectations d’actions dynamiques de l’entreprise, Yorozu Automotive Alabama est en mesure de récupérer et d’analyser facilement les dossiers de résolution d’incidents pour soutenir les efforts d’amélioration continue. Cela porte l’efficacité à un nouveau niveau."

“We reduced the time spent on Document Management processes by 28%. The solution is very intuitive and, in addition to facilitating activity tracking, it allows for greater control over the company’s operations.”

“Covercraft has evolved from a collection of acquisitions that operated independently to a truly consolidated sales and manufacturing company. At the time we started this initiative, we had zero documentation and no control in five of our seven locations.”

“With SoftExpert Excellence Suite, we reduced the repetition of work, the number of documents printed out, the consumption of paper and the use of interoffice mail, as well as the control of operations using external spreadsheets. The information is stored in a single system that is easily controlled and which meets ISO certification requirements.”

“With automation, we were able to integrate cost reduction and innovation initiatives. Today, we have a single database with information that can be accessed in real time. It was a great improvement in terms of agility and effectiveness. In addition, the ability to easily make changes in the tool is also extremely important, as it promotes the evolution of processes and the practice of continuous improvement.”


Conçu pour se connecter à votre pile technologique existante, en plaçant la gouvernance, la traçabilité et le contrôle au centre.

Approuvé par les utilisateurs et noté sur les principales plateformes d'avis logiciels pour sa valeur, son ergonomie et son support.


La présence mondiale de SoftExpert, avec des opérations sur tous les continents, stimule sa croissance en offrant un service solide et personnalisé, adapté à chaque marché local.
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