184 item(s)
White Paper
A clear definition and measure of engagement relevant to healthcare.
How employee engagement matters for hospital performance
White Paper
how to distinguish risks from non-risks, particularly from their causes and effects.
When is a risk not a risk?
White Paper
e 8 performance management requirements, and some fleshing-out of the behaviors that are in need of most practice.
The 8 minimum requirements for performance management
White Paper
Some of the ways you can measure and improve the Return on Management System Investment.
Five steps to improving the return on your management system
White Paper
A set of ten characteristics of the servant leader that are of critical importance.
Character and servant leadership: Ten characteristics of effective, caring leaders
White Paper
The benefits of internal control for achieving effective and efficient operational objectives.
A basic framework for internal control
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The implementation criteria of a Lean Six Sigma program to maximize the chances for success of the project.
Leadership in designing the implementation of Lean Six Sigma in a multi-dimensional organization
White Paper
What is behind this mega buzzword and outlines why it will impact everyone.
Big Data: the mega-trend that will impact all our lives
White Paper
Practical indices or metrics for environmental sustainability.
Developing a practical set of environmental sustainability metrics
White Paper
The Public Sector Scorecard as an integrated service improvement and performance management framework.
Improving public and third sector performance with the Public Sector Scorecard
White Paper
The continuous improvement of GMP processes and the revision of SOPs.
Framework for continuous improvement
White Paper
Similarities and differences between knowledge management and competence management.