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Corrective and preventive action (CAPA or corrective action) consists of a methodology often used in several types of industries to achieve a desired result or to solve problems. It defines the actions necessary to achieve objectives, schedules and deadlines, as well as monitoring results.
With follow-up being the most important part of an audit, a CAPA plan should effectively correct the audit findings (or nonconformity) and prevent the same type of finding from occurring elsewhere in your management system or programs.
In this article, Danielle Demers shares tips for developing a CAPA plan that can bring significant improvements from your audits.