Comment ouvrir la voie à l'excellence dans les organisations de santé

Hospitals, insurers, consumers and governments worldwide are focused in a complex tug-of-war between conflicting demands: meeting the increasing exigence for health care services and reducing the increasing cost of those services.

Implementing organizational change is hard and particularly challenging in healthcare. Yet ever-rising costs, technology advances, and regulatory pressures are making change mandatory in most healthcare companies.

With this eBook leaders in the healthcare industry will learn how to:

• Carry out a reflection exercise on current management practices;

• Identify the needs and adapt them to the concepts of a world-class institution;

• Understand the pillars that help to overcome obstacles in the excellence journey;

• Seek patient care quality improvement, reduce risks and generate results to make the institution more competitive.