24 oggetto
Ebook
Read this eBook to find out the ten strategic processes to help aerospace and defense companies drive innovation and enhance excellence.
How to drive innovation and enhance business excellence in the aerospace and defense industry
Ebook
Scopri dieci processi strategici che aiuteranno l’azienda a guidare l'innovazione e migliorare l'eccellenza aziendale.
Come guidare l’innovazione e migliorare l’eccellenza aziendale nell’industria automobilistica
Webinar
This webinar will show you the benefits of adopting ISO 20000 as an IT service provision validation mechanism for ITIL implementations.
ITIL and ISO 20000: Fundamentals and necessary compliance synergies
White Paper
In this White Paper, Rick Leopoldi discusses the processes and methods to define, characterize, and develop a Service Catalog as part of IT Service Management.
IT Services Management – An Overview of the Development of a Service Catalog
White Paper
In this White Paper, Rick Leopoldi discusses incident and problem management methods, along with best practices for service desk implementation.
ITSM Incident and Problem Management Methods
White Paper
In this white paper, PECB discusses the main clauses of ISO 27001, its links with other standards and guidelines and more.
ISO 27001 – Information Technology Security Management
White Paper
Overview of how effective and accurate creation of personas for business end users could act as a catalyst for value provisioning of IT services.
Service Management Personas: Aligning Business Users to IT Service Provisioning
Video
SoftExpert offers a software that meets the specific needs of automotive industry in all aspects from managing product lifecycle to performance indicator monitoring, environmental, health and safety management and much more.
Automotive
Webinar
An introduction to the main automotive core tools and how they can help in achieving the goal of IATF 16949.
Introduction to the automotive core tools
White Paper
The importance of having a communication methodology in place when implementing an IT Service Management process.
Developing an effective ITSM communications plan
White Paper
An ISO 20000 overview, its key clauses and the link between ISO 20000 and other standards.
ISO 20000 – IT Service Management System
Video
SE APQP is a software developed to automate the methods for managing the development and change of products.