15 points
Webinar
The difference between incidents and problems as well as the steps of proactively identifying and managing them.
Incident vs. Problem: How to differentiate and manage it
Webinar
Seven essential practices for optimizing Enterprise Content Management (ECM) through a unified approach.
7 essential practices for optimizing Enterprise Content Management (ECM)
Webinar
The concepts and differences between the more used ways to analyze data and apply it for the benefit of business.