Developing products and services with a quality standard that satisfies customers is part of SoftExpert's quality policy. To achieve this, the company continually makes improvements to its products, services and its internal processes.
The customer is an agent of change, through the feedback sent to our Ombudsman. This feedback is received, analyzed and forwarded for an implementation study.
Among the improvement actions taken in the first half of 2017, we can highlight: the expansion of automated testing coverage, including performance testing of the main operations of the SE Suite components; and the expansion of the steps of unit tests and code review to reduce incidents that could prevent the use of SE Suite.
Take advantage and also learn about the product improvements introduced in the latest version of SoftExpert Excellence Suite by accessing Release Notes 2.0.8.
You can get in touch with the Ombudsman using any of the following channels:
- Customer portal
- ouvidoria@softexpert.com
- Telephone: +55 47 2101-9966
