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White Paper

ITSM and ITIL: An Art vs. a Science?

How some actions play a critical role in effective IT Service Management.

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White Paper

IT Services Management – A Description of Service Level Agreements

In this White Paper, Rick Leopoldi discusses the what are service level agreements (SLAs), their importance, what they require and how to develop a plan to start SLA's.

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White Paper

IT Services Management – An Overview of the Development of a Service Catalog

In this White Paper, Rick Leopoldi discusses the processes and methods to define, characterize, and develop a Service Catalog as part of IT Service Management.

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White Paper

Connecting Processes to Business Value: What is End-to-End Process Architecture?

Learn how organizations can improve business processes, deliver greater stakeholder value and stand out among the competition.

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White Paper

IDP: Transforming the Way We Handle Documents

Are you familiar with IDP and its benefits? Explore Intelligent Document Processing and modernize your document management.

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White Paper

ISO 13485 - Medical Devices Quality Management Systems

The key clauses of ISO 13485 and the business benefits of quality management in the medical devices industry.

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White Paper

Unstructured Information Management - What You Don’t Know Can Hurt You!

How to reduce compliance violations risks and improve your overall efficiency by controlling unstructured information.

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White Paper

Effective Project Scope Management

An article to help better define project scope, providing examples of the difficulties and recommendations of managing project scope.

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White Paper

To Business Excellence and Beyond

Different models of business excellence, reinforcing that a holistic approach can become so much more than an annual ritual.

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Infographic

Top 5 IATF 16949 Nonconformities

Discover strategies to implement end-to-end process governance focused on resilience, compliance, and operational efficiency.

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White Paper

Roles and Responsibilities That Every Project Manager Needs to Know

Read this article and learn about some tips that will help as a project manager, whether you are a beginner or experienced.

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White Paper

COSO ERM Framework – Background & Overview

The overall context of COSO and some considerations on how to start implementing it at your organization.

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Mining & Metals

Imepel integrates systems and optimizes management with SoftExpert Excellence Suite

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AgribusinessBPMAustralia

Woods Group increases its productive time by 18.9% with the use of SoftExpert Suite.

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Life Science and Pharmaceuticals

Hypofarma integrates ERP with SotExpert Suite on AWS and improves the efficiency of its processes by 80%

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ESMPublic Sector & AssociationsEnergy and Public Utility

Corsan raises productivity by 25% by automating IT processes with SoftExpert.

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Automotive

Isuzu Motors unit in Turkey acquires SoftExpert solution to boost operational efficiency.

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ISO 9000Food & BeverageISO 45001

Gomes da Costa automates its maintenance program with SoftExpert Suite and increases its productivity by 38%

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Food & BeverageAgribusinessPPM

MBRF increases the visibility of its project portfolio with over 30,000 files stored in SoftExpert Suite and more than 1,300 projects in progress.

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Life Science and Pharmaceuticals

With SoftExpert Suite in the cloud, Biomm reduces document management costs by 40%

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Food & BeverageBrazil

Using SoftExpert, Special Dog digitizes 100% of its documents and reduces the time spent managing GMP documents for pet food by 80%.

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BPMLife Science and PharmaceuticalsChemicals

Química Sintética – Chemo, part of the Insud Pharma group, digitizes its manufacturing instructions, reducing by 80% analysis time for data

Why do customers choose SoftExpert

“With automation, we were able to integrate cost reduction and innovation initiatives. Today, we have a single database with information that can be accessed in real time. It was a great improvement in terms of agility and effectiveness. In addition, the ability to easily make changes in the tool is also extremely important, as it promotes the evolution of processes and the practice of continuous improvement.”

Libele Silva - Quality Assurance Analyst and person responsible for the Project.
Libele Silva - Quality Assurance Analyst and person responsible for the Project.Hyundai

“Now, with the company’s document management, business process automation and dynamic action assignments up and running, Yorozu Automotive Alabama is able to easily retrieve and analyze incident resolution records to support continuous improvement efforts. This takes efficiency to a new level."

Kenny Reed - Director of Quality Assurance
Kenny Reed - Director of Quality AssuranceYorozu

“We reduced the time spent on Document Management processes by 28%. The solution is very intuitive and, in addition to facilitating activity tracking, it allows for greater control over the company’s operations.”

Luisa Arzaga - Quality Analyst
Luisa Arzaga - Quality AnalystArca Continental

“Covercraft has evolved from a collection of acquisitions that operated independently to a truly consolidated sales and manufacturing company. At the time we started this initiative, we had zero documentation and no control in five of our seven locations.”

Roby Potts - Quality Director
Roby Potts - Quality DirectorCovercraft

“With SoftExpert Excellence Suite, we reduced the repetition of work, the number of documents printed out, the consumption of paper and the use of interoffice mail, as well as the control of operations using external spreadsheets. The information is stored in a single system that is easily controlled and which meets ISO certification requirements.”

Solange Amaral - Quality and Continuous Improvement Specialist
Solange Amaral - Quality and Continuous Improvement SpecialistMidea Carrier
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