Name: Gomes da Costa
Item: SoftExpert Software
Author: Jessica Ribeiro - Systems Analyst

Success Case

"With the document management solution, we have automated our routines, which were conducted through parallel controls, with real-time monitoring of outstanding issues in the documentation flow. Today, everything is standardized, and we have control over revisions to documents, standards, and procedures, in addition to a significant reduction in approval and validation gaps."

Jessica Ribeiro - Systems Analyst

Great cost-effective solution

Full control over document versions, standards, and procedures

100% web

Eliminate printing on paper and manual collection of signatures

Integrated components

Assistance in maintaining ISO 9001, ISO 14001, and ISO 45001 certifications

Gomes da Costa (GDC) is the largest sardine manufacturer in Latin America. The company started its activities in 1954 and today it has a fish processing factory, a packaging factory, and a distribution center, located in the city of Itajaí (SC).

ISO 9000
Food & Beverage
ISO 45001
Brazil

A lot of paper documentation, with approval through manual signatures

A GDC's operation relied on a lot of paper documentation, with approval through manual signatures, which caused a series of deviations. Moreover, maintenance requests were not managed in a centralized manner, which compromised the reliability of information and often led to rework..

A corporative solution

To face these challenges, GDC adopted the Asset, Performance, Document, Form, Inspection, Input, Maintenance, Action Plan, Problem, Process, Project, Request and Workflow components of the SoftExpert Excellence Suite, a platform for management excellence, process improvement, and regulatory compliance with more than 40 natively integrated components that are part of 12 corporate solutions.

Improved document management and its maintenance program

With SoftExpert Suite, the food sector company automated processes, improved document management and its maintenance program. The tool also helps maintain Gomes da Costa's ISO 9001, ISO 14001, and ISO 45001 certifications.

SoftExpert Advantages

Low deployment complexity
Great cost-effective solution
Integrated components
100% web

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