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Process Improvement — The Agile Approach

Read this article and find out more about how to apply DMAIC to improve processes and achieve better outcomes.

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4 Perspectives to Successful Implementation of Corporate Governance

Read this article and find out about best governance practices to manage multiple systems in a corporate scenario.

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Process Improvement: 5 Ways to Make Your Operations More Transparent

Read this article and find out what the most important actions are for building transparent processes in your company.

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Process Validation: How Many Sample Sizes do I Need?

The several factors that must be considered when determining the appropriate sample size for process validation.

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Merging Methodologies to Make a Business Process Reengineering a Success

Read this article and find out more about how combining methodologies can make organizational change initiatives successful.

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ITSM Incident and Problem Management Methods

In this White Paper, Rick Leopoldi discusses incident and problem management methods, along with best practices for service desk implementation.

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ISO 20000 - IT Service Management System

An ISO 20000 overview, its key clauses and the link between ISO 20000 and other standards.

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ISO 26000 – Social Responsibility

An overview of ISO 26000, its main clauses, links between ISO 26000 with other standards, benefits certification path and more.

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ISO 27001 – Information Technology Security Management

In this white paper, PECB discusses the main clauses of ISO 27001, its links with other standards and guidelines and more.

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ISO 31000 - Risk Management Principles and Guidelines

An overview of ISO 31000, its main clauses, links between ISO 31000 with other standards, benefits certification path and more.

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ISO/IEC 17025 - Requirements for Testing and Calibration Laboratories

Understand ISO 17025 Requirements and Effectively and Safely Manage Testing and Calibration at your Laboratories.

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ITIL®, COBIT® and CMMI®: Ongoing Confusion of Process and Function

A better integration between the main IT frameworks and industry BPM best practices.

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Trusted by leading companies

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Mining & Metals

Imepel integrates systems and optimizes management with SoftExpert Excellence Suite

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AgribusinessBPMAustralia

Woods Group increases its productive time by 18.9% with the use of SoftExpert Suite.

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Life Science and Pharmaceuticals

Hypofarma integrates ERP with SotExpert Suite on AWS and improves the efficiency of its processes by 80%

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ESMPublic Sector & AssociationsEnergy and Public Utility

Corsan raises productivity by 25% by automating IT processes with SoftExpert.

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Automotive

Isuzu Motors unit in Turkey acquires SoftExpert solution to boost operational efficiency.

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ISO 9000Food & BeverageISO 45001

Gomes da Costa automates its maintenance program with SoftExpert Suite and increases its productivity by 38%

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Food & BeverageAgribusinessPPM

MBRF increases the visibility of its project portfolio with over 30,000 files stored in SoftExpert Suite and more than 1,300 projects in progress.

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Life Science and Pharmaceuticals

With SoftExpert Suite in the cloud, Biomm reduces document management costs by 40%

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Food & BeverageBrazil

Using SoftExpert, Special Dog digitizes 100% of its documents and reduces the time spent managing GMP documents for pet food by 80%.

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BPMLife Science and PharmaceuticalsChemicals

Química Sintética – Chemo, part of the Insud Pharma group, digitizes its manufacturing instructions, reducing by 80% analysis time for data

Why do customers choose SoftExpert

“With automation, we were able to integrate cost reduction and innovation initiatives. Today, we have a single database with information that can be accessed in real time. It was a great improvement in terms of agility and effectiveness. In addition, the ability to easily make changes in the tool is also extremely important, as it promotes the evolution of processes and the practice of continuous improvement.”

Libele Silva - Quality Assurance Analyst and person responsible for the Project.
Libele Silva - Quality Assurance Analyst and person responsible for the Project.Hyundai

“Now, with the company’s document management, business process automation and dynamic action assignments up and running, Yorozu Automotive Alabama is able to easily retrieve and analyze incident resolution records to support continuous improvement efforts. This takes efficiency to a new level."

Kenny Reed - Director of Quality Assurance
Kenny Reed - Director of Quality AssuranceYorozu

“We reduced the time spent on Document Management processes by 28%. The solution is very intuitive and, in addition to facilitating activity tracking, it allows for greater control over the company’s operations.”

Luisa Arzaga - Quality Analyst
Luisa Arzaga - Quality AnalystArca Continental

“Covercraft has evolved from a collection of acquisitions that operated independently to a truly consolidated sales and manufacturing company. At the time we started this initiative, we had zero documentation and no control in five of our seven locations.”

Roby Potts - Quality Director
Roby Potts - Quality DirectorCovercraft

“With SoftExpert Excellence Suite, we reduced the repetition of work, the number of documents printed out, the consumption of paper and the use of interoffice mail, as well as the control of operations using external spreadsheets. The information is stored in a single system that is easily controlled and which meets ISO certification requirements.”

Solange Amaral - Quality and Continuous Improvement Specialist
Solange Amaral - Quality and Continuous Improvement SpecialistMidea Carrier
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Trusted by users and rated across leading software review platforms for value, usability, and support.

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